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Help Desk Support Executive
6 days ago
Minimum Years of Experience : 2+ years
Preferred Experience : Managed IT Helpdesk / IT Customer Support roles
Skills Required (non technical) : Customer handling, call coordination
customer & team, document/records
management, problem solving, effective
communication.
Skills Required (technical) : Basic knowledge of IT systems (MS Office, IT
Service ticketing system, ITIL, etc.)
**Responsibilities**:
Preparation of Quotations, Sales order, LPO & invoices using Fact Cloud ERP System.
Process transaction in real-time and update reports instantaneously helping management.
Coordinate with store to deliveries are handled efficiently & ensure the minimum stock level.
Maintain and develop relationship with customers by providing support, information and guidance
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