Help Desk Support Executive

6 days ago


Abu Dhabi, United Arab Emirates SecureTech LLC Full time

Minimum Years of Experience : 2+ years

Preferred Experience : Managed IT Helpdesk / IT Customer Support roles

Skills Required (non technical) : Customer handling, call coordination
customer & team, document/records
management, problem solving, effective
communication.

Skills Required (technical) : Basic knowledge of IT systems (MS Office, IT
Service ticketing system, ITIL, etc.)

**Responsibilities**:
Preparation of Quotations, Sales order, LPO & invoices using Fact Cloud ERP System.

Process transaction in real-time and update reports instantaneously helping management.

Coordinate with store to deliveries are handled efficiently & ensure the minimum stock level.

Maintain and develop relationship with customers by providing support, information and guidance


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