Current jobs related to IT Service Desk - Abu Dhabi - Bold Technologies
-
Manager - IT Service Desk
2 weeks ago
Abu Dhabi, United Arab Emirates IT-XY GmbH Full timeOverview Seeking a dynamic, excellence-driven, and client-focused IT Service Desk Manager, to lead and oversee the optimal functioning of Core42's Service Desk, providing top-tier IT support, outstanding customer care, expert technical assistance, and timely issue resolution... Seeking a dynamic, excellence-driven, and client-focused IT Service Desk...
-
Manager - IT Service Desk
2 weeks ago
Abu Dhabi, United Arab Emirates IT-XY GmbH Full timeOverview Seeking a dynamic, excellence-driven, and client-focused IT Service Desk Manager, to lead and oversee the optimal functioning of Core42's Service Desk, providing top-tier IT support, outstanding customer care, expert technical assistance, and timely issue resolution... Seeking a dynamic, excellence-driven, and client-focused IT Service Desk Manager,...
-
Manager - IT Service Desk
2 weeks ago
Abu Dhabi, United Arab Emirates IT-XY GmbH Full timeOverview Seeking a dynamic, excellence-driven, and client-focused IT Service Desk Manager, to lead and oversee the optimal functioning of Core42's Service Desk, providing top-tier IT support, outstanding customer care, expert technical assistance, and timely issue resolution... Seeking a dynamic, excellence-driven, and client-focused IT Service Desk...
-
Manager - IT Service Desk
2 weeks ago
Abu Dhabi, United Arab Emirates IT-XY GmbH Full timeOverview Seeking a dynamic, excellence-driven, and client-focused IT Service Desk Manager, to lead and oversee the optimal functioning of Core42's Service Desk, providing top-tier IT support, outstanding customer care, expert technical assistance, and timely issue resolution... Seeking a dynamic, excellence-driven, and client-focused IT Service Desk Manager,...
-
Manager - IT Service Desk
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates IT-XY GmbH Full timeOverview Seeking a dynamic, excellence-driven, and client-focused IT Service Desk Manager, to lead and oversee the optimal functioning of Core42's Service Desk, providing top-tier IT support, outstanding customer care, expert technical assistance, and timely issue resolution... Seeking a dynamic, excellence-driven, and client-focused IT Service Desk...
-
IT Service Desk
4 weeks ago
Abu Dhabi, United Arab Emirates Presenta Software and Programming Consultancy Full time**JOB RESPONSIBILITIES**: Provide technical assistance and support for incoming queries. Provide assistance and support for the issues related to computer systems, software, and hardware. Maintain the helpdesk ticketing system to track and prioritize issues and ensure timely resolution. Troubleshoot and diagnose technical problems and provide appropriate...
-
Service Desk Professional
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Al Tayer Group Full timeAl Tayer Group is seeking a Service Desk Professional to join our team. As a Customer Care Representative, you will be responsible for providing exceptional customer service and support through our service desk.Key Responsibilities:Handling EnquiriesYou will handle customer enquiries in a timely and professional manner.Providing SolutionsYou will provide...
-
Service Desk Specialist Lead
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates EWEC Full timeAbout the RoleEWEC is seeking an experienced Service Management Specialist to join our team. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our service desk system and processes.Responsibilities include testing and validating service desk system upgrades and process updates, supporting the design,...
-
Service Desk Support Analysts
4 weeks ago
Abu Dhabi, United Arab Emirates Indigo Computer Consultancy LLC Full time**Requirements for role**: - 4-7 years of experience in technical support for end-users - Proficiency in Active Directory, and Ticketing systems. Manage Engine Service Desk & Desktop Central experience preffered - Knowledge supporting end user devices: Windows & MacBooks - Basic knowledge of networking, VPN - Strong communication and customer service...
-
Executive - Service Desk
2 weeks ago
Abu Dhabi, United Arab Emirates Core42 Full timeOverview Core42 is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional and...
-
Executive - Service Desk
2 weeks ago
Abu Dhabi, United Arab Emirates Core42 Full timeOverview Core42 is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional and...
-
Help Desk Manager
3 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Accountability Authority Full timeAbu Dhabi Accountability Authority is seeking an experienced Help Desk Manager to lead our Help Desk team. As a key member of our IT department, you will be responsible for providing exceptional customer service to users, resolving technical issues, and improving the overall help desk experience.The successful candidate will have a strong background in IT,...
-
Front Desk Manager
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Hotels and Resorts in Davao Full timeJob Title: Front Desk ManagerDescription:The Front Desk Manager will be responsible for leading our front desk team to deliver exceptional guest experiences and ensure the highest levels of service quality. The successful candidate will have a proven track record of leadership and a strong understanding of hotel operations.Responsibilities:Lead and motivate...
-
Front Desk Representative
3 days ago
Abu Dhabi, United Arab Emirates Leadership Domestic Workers Service Center Full timeFemale - Arabic Spekaer **Responsibilities**: - Responsible for greeting visitors - Answering and directing phone calls, scheduling appointments, and managing correspondence. - Maintain records, provide information about the organization. - Assisting with various administrative tasks, such as filing, data entry, and preparing documents. - Keeping accurate...
-
Senior IT Helpdesk Service Desk Support
2 weeks ago
Abu Dhabi, United Arab Emirates Black Pearl Consult Full timeA new roleSenior ITHelpdesk Support Analystinterested in working in a standalone role working in a quite demanding work environment. You will primarily be responsible for providing desk stop supportremote and onsite to all employees in the UAE. Reporting directly to the Regional Technology Manager with direct interaction with other IT support team members...
-
Senior IT Helpdesk Service Desk Support
2 weeks ago
Abu Dhabi, United Arab Emirates Black Pearl Consult Full timeA new roleSenior ITHelpdesk Support Analystinterested in working in a standalone role working in a quite demanding work environment. You will primarily be responsible for providing desk stop supportremote and onsite to all employees in the UAE. Reporting directly to the Regional Technology Manager with direct interaction with other IT support team members...
-
TASC Outsourcing Service Desk Agent
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates TASC Outsourcing Full time**The Role:**We are looking for a highly skilled TASC Outsourcing Service Desk Agent to join our team in Abu Dhabi. As a key member of our service desk, you will deliver exceptional customer experiences through expert phone interactions and address customer inquiries, resolve issues, and make recommendations.Main Responsibilities:Address customer inquiries,...
-
Service Desk Analyst
2 weeks ago
Abu Dhabi, United Arab Emirates Stefanini Full timeThe role is a level 1 technical support position responsible for providing cloud customers with support, general guidance, best practices, technical troubleshooting, and instructions on how to use or transition to cloud services. The Executive will: - record customer interactions in the form of tickets and escalate them to level 2 and 3 teams as needed. -...
-
Front Desk Receptionist
4 weeks ago
Abu Dhabi, United Arab Emirates Pure home premiun properties Full timeUrgent Hiring for Front Desk Receptionsit with Own Visa, located in Abu Dhabi UAE and willing to join immediately. Job Title: Front Desk ReceptionistJob Description: The Front Desk Receptionist is responsible for providing front-line assistance to visitors, clients, and staff. This role includes answering calls, greeting visitors, scheduling appointments,...
-
Front Desk Supervisor
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Hotels and Resorts in Davao Full timeJob DescriptionThe Front Desk Supervisor will be responsible for ensuring the smooth operation of the hotel's front desk, providing excellent customer service to guests, and managing the front office team.Key Responsibilities:Guest Services: Ensure that all guest requests are handled promptly and efficiently, resolving any issues or complaints in a...

IT Service Desk
1 month ago
**Job Overview**:
**Key Responsibilities**:
- Diagnose and resolve hardware, software, and network-related issues.
- Install, configure, and maintain desktop computers, laptops, mobile devices, printers, and other peripherals.
- Assist with user account setup, password resets, and access permissions across various systems and platforms.
- Troubleshoot connectivity issues, including LAN, Wi-Fi, VPN, and remote desktop configurations.
- Escalate complex issues to higher-level support teams or external vendors as necessary.
- Document support requests, resolutions, and follow-up actions in the helpdesk system.
- Provide IT onboarding and training to new employees on company systems, software, and best practices.
- Ensure security protocols and procedures are followed, including antivirus updates and patch management.
- Collaborate with the IT team to identify improvements in processes and technology.
- Maintain an organized inventory of IT assets, including hardware, software licenses, and accessories.
**Required Skills & Qualifications**:
- Proven experience in an IT help desk or technical support role.
- Strong understanding of Windows and macOS operating systems.
- Experience troubleshooting hardware, software, and network issues.
- Familiarity with Active Directory, Office 365, VPNs, and remote support tools.
- Basic knowledge of network protocols (TCP/IP, DNS, DHCP) and troubleshooting.
- Excellent communication and customer service skills.
- Ability to work under pressure and prioritize tasks in a fast-paced environment.
- Problem-solving mindset and attention to detail.
- Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications (preferred but not required).
**Education & Experience**:
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
- 1-3 years of experience in an IT support role.
**How to Apply**: