IT Helpdesk Service Desk Analyst

**Date Posted**: Posted 8 hours ago- **Location**: Abu Dhabi- **Job Title**: IT Helpdesk- **Salary**: £10000 - £11000**IT Analyst Helpdesk Resource Requirement** Client needs an Analyst Helpdesk Resource for Ruwais Plant, Abu Dhabi to provide level 1 IT Support Services. IT Analyst Helpdesk Services requirement covers the following: **1 ANALYST,...

We are seeking a motivated and customer-oriented IT Service Desk Analyst to join our dedicated team. As an IT Service Desk Analyst you will be responsible for providing technical support and assistance to end-users, troubleshooting IT issues, and ensuring timely resolution. Your role will be critical in maintaining high customer satisfaction and productivity...

Overview: Presight is looking for an experienced Helpdesk executive to supervise/Monitor system performance/status, Ticket management/remedy portal. *** **The opportunity** To hone your skills as a Helpdesk Executive at Presight—a next-gen, future-tech company delivering cutting-edge AI-driven solutions that are engineered to improve the comfort and...

Overview: Presight AI, is looking for an experienced Helpdesk executive to supervise/Monitor system performance/status, Ticket management/remedy portal. *** **The opportunity** To hone your skills as a Helpdesk Executive at Presight AI—a next-gen, future-tech company delivering cutting-edge AI-driven solutions that are engineered to improve the comfort...

**Responsibilities**: - Addressing user tickets regarding the current IT processes and workflows - Walking customers through pre-defined procedures and steps - Asking targeted questions to diagnose problems - Ensuring required SLAs is met **Requirements**: - Degree in information systems or adjacent discipline. - Dmonstrable experience as a help desk...

**Company Description** Six Construct**, a subsidiary of the BESIX Group, is the largest Belgian construction company operating in the Middle East. The company combines the efforts of a highly skilled workforce, along with strategic planning and innovative use of technology to overcome the most complex business challenges. Six Construct is a multi-services...

Make a difference every day The Job Opportunity Since 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We are extremely proud of our partnerships with government and...

**Job Overview**: **Key Responsibilities**: - Diagnose and resolve hardware, software, and network-related issues. - Install, configure, and maintain desktop computers, laptops, mobile devices, printers, and other peripherals. - Assist with user account setup, password resets, and access permissions across various systems and platforms. - Troubleshoot...

Helpdesk Team Leader Make a difference every day The Job Opportunity Are you looking for a career with long-term, government-backed contracts, trusted leadership, and loyal colleagues? Looking for a career with challenging and purposeful work? Serco has a place for you. Here, you’ll find stability and growth. Join our team as a Helpdesk Team Leader in one...

Make a difference every day The Job Opportunity Since 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We are extremely proud of our partnerships with government and...

Make a difference every day The Job Opportunity We are looking for a Service Desk Analyst who is ready to undertake a range of 1st line tasks in support to its customers, where they will primarily perform a variety of tasks depending on experience and capability to ensure that effective services are delivered as per Information Technology Infrastructure...

**Requirements for role**: - 4-7 years of experience in technical support for end-users - Proficiency in Active Directory, and Ticketing systems. Manage Engine Service Desk & Desktop Central experience preffered - Knowledge supporting end user devices: Windows & MacBooks - Basic knowledge of networking, VPN - Strong communication and customer service...

**Summary**: Provide first and second line support to all system users. Ensure that the operations of the IT Service Desk support Enerflex business strategy and priorities at their location or other assigned locations, by working with other IT management and staff. **Principle Responsibilities and Duties**: Provide Tier I and II support for desktops,...

Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public...

**Experience**:3-5**Posted**:07 Nov,2022**Location**:United Arab Emirates**Global IT Service Desk** **Work Location : Abu Dhabi** Job description: - At least 24 months of telephone based I/S Help Desk or Service Desk experience within a large call center environment. - Able to demonstrate strong verbal customer service skills including their ability...

The role is a level 1 technical support position responsible for providing cloud customers with support, general guidance, best practices, technical troubleshooting, and instructions on how to use or transition to cloud services. The Executive will: - record customer interactions in the form of tickets and escalate them to level 2 and 3 teams as needed. -...

Helpdesk Operator - UAE National Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to...

Make a difference every day The Job Opportunity Since 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We are extremely proud of our partnerships with government and...

**Bilingual Application/Helpdesk Support: (Arabic National)** **Application Support & Troubleshooting** - Initial triaging and reviewing the tickets from (Ivanti or ServiceNow) and making sure Incident/service request is in English with full info - Provide technical support for business - Act as a liaison between end-users and the development/IT teams for...

**IT Service Desk Agent** **Abu Dhabi, United Arab Emirates** Parsons is looking for an amazingly talented **IT Service Desk Agent**to join our team! In this role, you will get to support employees with IT related queries and help set up new joiners. **What You'll Be Doing**: - Provides analytical and IT technical support remotely to end users of Parsons...