Service Desk Support Analysts

We are seeking a motivated and customer-oriented IT Service Desk Analyst to join our dedicated team. As an IT Service Desk Analyst you will be responsible for providing technical support and assistance to end-users, troubleshooting IT issues, and ensuring timely resolution. Your role will be critical in maintaining high customer satisfaction and productivity...

A new role has come up with a large and well-known firm based in the UAE. Our client is recruiting for a well-experienced **IT Helpdesk Support Analyst **interested in working in a standalone role, working in a quite demanding work environment. You will primarily be responsible for providing desk stop support - remote and onsite, to all employees in the...

Make a difference every day The Job Opportunity We are looking for a Service Desk Analyst who is ready to undertake a range of 1st line tasks in support to its customers, where they will primarily perform a variety of tasks depending on experience and capability to ensure that effective services are delivered as per Information Technology Infrastructure...

**Summary**: Provide first and second line support to all system users. Ensure that the operations of the IT Service Desk support Enerflex business strategy and priorities at their location or other assigned locations, by working with other IT management and staff. **Principle Responsibilities and Duties**: Provide Tier I and II support for desktops,...

Overview: **Core42** is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional...

The role is a level 1 technical support position responsible for providing cloud customers with support, general guidance, best practices, technical troubleshooting, and instructions on how to use or transition to cloud services. The Executive will: - record customer interactions in the form of tickets and escalate them to level 2 and 3 teams as needed. -...

**IT Service Desk Agent** **Abu Dhabi, United Arab Emirates** Parsons is looking for an amazingly talented **IT Service Desk Agent**to join our team! In this role, you will get to support employees with IT related queries and help set up new joiners. **What You'll Be Doing**: - Provides analytical and IT technical support remotely to end users of Parsons...

Parsons is looking for an amazingly talented **IT Service Desk Agent **to join our team! **What You'll Be Doing**: - Provides analytical and IT technical support remotely to end users of Parsons personal computers, workstations and related software and hardware. - Recognizes, categorizes and isolates end user questions, issues and problems; either resolves...

**Experience**:3-5**Posted**:07 Nov,2022**Location**:United Arab Emirates**Global IT Service Desk** **Work Location : Abu Dhabi** Job description: - At least 24 months of telephone based I/S Help Desk or Service Desk experience within a large call center environment. - Able to demonstrate strong verbal customer service skills including their ability...

Application Support Analyst **Role**:Application Support Analyst** **Location**: Abu Dhabi **Role Purpose**: - Actively participate and provide inputs for the operational plan. - Ensures the implementation of the Business Plans using the best-fit optimum technology, in conjunction with Project Managers, Technical Resources, and Business Resources and with...

Application Support Analyst **Role: Application Support Analyst** **Location: Abu Dhabi, UAE** **Role Purpose**: - Actively participate and provide inputs for the operational plan. - Ensures the implementation of the Business Plans using the best-fit optimum technology, in conjunction with Project Managers, Technical Resources, and Business Resources and...

Overview: Core42 is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional and...

**Job Overview**: **Key Responsibilities**: - Diagnose and resolve hardware, software, and network-related issues. - Install, configure, and maintain desktop computers, laptops, mobile devices, printers, and other peripherals. - Assist with user account setup, password resets, and access permissions across various systems and platforms. - Troubleshoot...

**IT Service Desk Agent (UAE National)** **Abu Dhabi** Parsons is looking for an amazingly talented **IT Service Desk Agent **to join our team! **What You'll Be Doing**: - Provides analytical and IT technical support remotely to end users of Parsons personal computers, workstations and related software and hardware. - Recognizes, categorizes and isolates...

Position : Application Support Analyst Location : Abu Dhabi - United Arab Emirates Experience : 4- 6 years Education : Bachelor’s Degree (Computer Science) Contract : 4 Months Extendable Job Responsibilities: - Managing Implementation, UAT and Training. - Facilitating Go Live and Support activities with relevant teams. - Managing Implementation, UAT and...

Position : Application Support Analyst Location : Abu Dhabi - United Arab Emirates Experience : 3- 5 years Education : Bachelor’s Degree (Computer Science) Contract : 6 Months Extendable Job Responsibilities: - Business user assistance and support. - System Testing, Issues Closure, Production Movement for Support Issues. - Incident and issue...

**Responsibilities**: - Addressing user tickets regarding the current IT processes and workflows - Walking customers through pre-defined procedures and steps - Asking targeted questions to diagnose problems - Ensuring required SLAs is met **Requirements**: - Degree in information systems or adjacent discipline. - Dmonstrable experience as a help desk...

JoyLifestyle Flower & Cake Shop is seeking a Front Desk Service Coordinator responsible for front desk cash handling and customer communication. Key responsibilities include: - Handling front desk payments and order transactions. - Communicating with customers in a friendly and professional manner, addressing inquiries. - Proficient in spoken Arabic and...

Title: Help Desk Service - sons/daughters of UAE Emirati Women Minimum 4 years higher diploma 2-3 Years in oil and Gas Industry is an advantage Certification in Customer Service or Equivalent Should be proficient in English and Arabic Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

The Role We are looking for a Customer Service HR support to be based in Abu Dhabi. The role of this job are as follows: Assigned to the front desk handling all related inquiries, and support of the HR department. Preferred Basic HR knowledge. Experience working in customer service which deals with different people. Can handle pressure and must be people...