Analyst - Technology Fraud Management - Du

**Key Accountabilities**: - Identify demand, opportunities & gaps, forecast risks, and develop effective mitigation plans for compliance and RRMC based on business trends and demand patterns. - Drive RRMC enhancement for compliance with TDRA mandate, simplify processes and customer experience, and reduce rejection rate. This include raising system...

Accountabilities (6 - 8 accountabilities max) - Collect and analyze data related to product usage, customer behavior, and market trends. - Create AI, NLP, and advanced technology product roadmap. - Generate actionable insights and recommendations to improve product features and user experience. - Collaborate with product managers and development teams to...

Our Graduate Trainee Program has a blended approach of training that includes Myjourney Platform, On-job Technical Trainings and External Trainings all included in a learning plan for each individual to guide them through the Graduate Trainee Program. **12-months program**: Graduate Trainees will develop individual skills, featuring technical and...

1. Job details- Entity- du- Band- Band 4- Job- Manager Architecture Delivery- Job Code- 115.351- Position Title- Manager Architecture Delivery- Reports to Position- Director Technology Strategy and Architecture- Department: - Technology Strategy & Architecture- Division: - Technology- Written on: - Revised on: - 01 Jun 2021- How many colleagues are being...

**Key Accountabilities**: - Manage deliverables in order to achieve the target of assigned project. Prepare weekly updates, as annual plan related to assigned project. - Support Security design, Deployment and compliance i.e., focal point for selecting the appropriate security controls in accordance with the Lawful Interception requirements and standards to...

**Key Accountabilities**: - Ensure the stability and scalability of the technology infrastructure. Oversee the deployment and maintenance of servers, databases, and other critical IT infrastructure components. - Implement and monitor measures to ensure high system reliability and availability. - Develop and enforce service-level agreements (SLAs) to meet...

Key Accountabilities (6 - 8 accountabilities max) - Develop and execute a comprehensive AI product strategy, including market analysis, competitive research, and customer needs assessment. - Collaborate with software developers, data scientists, and designers to define product requirements and specifications. - Lead the entire product development lifecycle,...

1. Job details- Entity- du- Band- Band 4- Job- Manager CS Core- Job Code- 115.350- Position Title- Manager CS Core- Reports to Position- Director - Specialized Network Operations- Department: - Core and content services- Division: - Technology- Written on: - Revised on: - How many colleagues are being managed?- Direct reports: - TBA- Team total: - TBA-...

1. Job details- Entity- du- Band- Band 4- Job- Manager Wireless Design & Solutions- Job Code- 115.113- Position Title- Manager Wireless Design & Solutions- Reports to Position- Director - Access Network Development & Solutions Design- Department: - Wireless Design & Solutions- Division: - Infra- Written on: - Revised on: - How many colleagues are being...

**Key Accountabilities** - To use the Siebel system to proactively resign the customer base at pre-agreed intervals in order to minimize. - churn. - Ensure accurate and timely reporting of sales. - To improve SME accounts profitability through the sale of additional products and services including Mobile, - BES, Mobile Broadband, Fixed Line and other data...

1. Job details- Entity- du- Band- Band 5- Job- Sales Acquisition Manager- Job Code- 102.083- Position Title- Sales Acquisition Manager - Large Enterprise- Reports to Position- Director Enterprise Acquisition Sales- Department: - Large Enterprise Acquisition Sales- Division: - Commercial- Written on: - Revised on: - 23 June 2023- How many colleagues are being...

Key Accountabilities (6 - 8 accountabilities max) **Team Management**: - Foster a collaborative and productive team environment, promoting professional development and knowledge sharing. **Infrastructure Maintenance and Support**: - Ensure the availability, performance, and reliability of the Cloud infrastructure components, including network devices,...

1. Job details- Entity- du- Band- Band 6- Job- CSR Contact Center- Job Code- 103.093- Position Title- CSR UAE Contact Center (Front Office/ Back Office / Relationship Executive)- Reports to Position- Team Leader UAE Contact Center- Department: - Customer Operations- Division: - Customer & Channels- Written on: - Revised on: - 18th September 2017- How many...

1. Job details- Entity- du- Band- Band 6- Job- CSR Contact Center- Job Code- 103.093- Position Title- CSR UAE Contact Center (Front / Back Office / Relationship Executive)- Reports to Position- Team Leader UAE Contact Center- Department: - Customer Operations- Division: - Customer & Channels- Written on: - Revised on: - 18th September 2017- How many...

**Key Accountabilities**: - Develop and deploy predictive insight models across segment to identify customer behavior patterns, predict churn, and maximize cross-sell and upsell opportunities across product portfolio. - Develop and deploy AI/ML adaptive models within the PEGA platform to support real-time predictive scores and arbitration across strategies,...

**Key Accountabilities** - Monitor all IOC systems, networks and equipment proactively to ensure availability and performance. - Manage day-to-day operations activities and Ensure periodic reports are delivered to management in time and with anticipated quality - Attend day to day LEA Request and meeting the SLA and maintain and update all relevant processes...

Key Accountabilities: - Setting up the civil engineering and design standards and criteria for installed and to be installed Data Center facilities. - Drive the key aspects of legacy and new data center civil engineering systems and requirements to identify improvement areas in existing and hyperscale data center designs. - Oversee master planning civil...

1. Job details- Entity- du- Band- Band 5- Job- OSS Associate- Job Code- 106.102- Position Title- OSS Associate (Trainee)- Reports to Position- Head of Solution Delivery & Development- Department: - Solution Delivery & Development- Division: - Commercial- Written on: - Revised on: - How many colleagues are being managed?- Direct reports: - TBA- Team total: -...

**Key Accountabilities** - Demonstrate and explain products, methods, or services in order to persuade customers to purchase products or utilize services. - Distributing product samples, brochures, flyers etc. to source new sales opportunities - Create a positive image and lead consumers to use du products. - Ensure the Budget utilization is optimally...

**Key Accountabilities** - Create and own the Trouble Tickets until resolution - Coordinate resolution of customers’ escalations and escalate to the supervisor any non-standard incidents - Continuously develop own skills by attending all required training courses and maintaining an up-to-date knowledge of products, services, systems and work processes...