Analyst - Technology Fraud Management - Du

**Key Accountabilities**: - Identify demand, opportunities & gaps, forecast risks, and develop effective mitigation plans for compliance and RRMC based on business trends and demand patterns. - Drive RRMC enhancement for compliance with TDRA mandate, simplify processes and customer experience, and reduce rejection rate. This include raising system...

Accountabilities (6 - 8 accountabilities max) - Collect and analyze data related to product usage, customer behavior, and market trends. - Create AI, NLP, and advanced technology product roadmap. - Generate actionable insights and recommendations to improve product features and user experience. - Collaborate with product managers and development teams to...

1. Job details- Entity- du- Band- Band 4- Job- Manager Architecture Delivery- Job Code- 115.351- Position Title- Manager Architecture Delivery- Reports to Position- Director Technology Strategy and Architecture- Department: - Technology Strategy & Architecture- Division: - Technology- Written on: - Revised on: - 01 Jun 2021- How many colleagues are being...

**Key Accountabilities**: - Manage deliverables in order to achieve the target of assigned project. Prepare weekly updates, as annual plan related to assigned project. - Support Security design, Deployment and compliance i.e., focal point for selecting the appropriate security controls in accordance with the Lawful Interception requirements and standards to...

**Key Accountabilities**: - Ensure the stability and scalability of the technology infrastructure. Oversee the deployment and maintenance of servers, databases, and other critical IT infrastructure components. - Implement and monitor measures to ensure high system reliability and availability. - Develop and enforce service-level agreements (SLAs) to meet...

Key Accountabilities (6 - 8 accountabilities max) - Develop and execute a comprehensive AI product strategy, including market analysis, competitive research, and customer needs assessment. - Collaborate with software developers, data scientists, and designers to define product requirements and specifications. - Lead the entire product development lifecycle,...

1. Job details- Entity- du- Band- Band 4- Job- Manager CS Core- Job Code- 115.350- Position Title- Manager CS Core- Reports to Position- Director - Specialized Network Operations- Department: - Core and content services- Division: - Technology- Written on: - Revised on: - How many colleagues are being managed?- Direct reports: - TBA- Team total: - TBA-...

1. Job details- Entity- du- Band- Band 4- Job- Manager Wireless Design & Solutions- Job Code- 115.113- Position Title- Manager Wireless Design & Solutions- Reports to Position- Director - Access Network Development & Solutions Design- Department: - Wireless Design & Solutions- Division: - Infra- Written on: - Revised on: - How many colleagues are being...

**Key Accountabilities** - To use the Siebel system to proactively resign the customer base at pre-agreed intervals in order to minimize. - churn. - Ensure accurate and timely reporting of sales. - To improve SME accounts profitability through the sale of additional products and services including Mobile, - BES, Mobile Broadband, Fixed Line and other data...

**Key Accountabilities**: - Develop and deploy predictive insight models across segment to identify customer behavior patterns, predict churn, and maximize cross-sell and upsell opportunities across product portfolio. - Develop and deploy AI/ML adaptive models within the PEGA platform to support real-time predictive scores and arbitration across strategies,...

Key Accountabilities (6 - 8 accountabilities max) **Team Management**: - Foster a collaborative and productive team environment, promoting professional development and knowledge sharing. **Infrastructure Maintenance and Support**: - Ensure the availability, performance, and reliability of the Cloud infrastructure components, including network devices,...

**Key Accountabilities** - Monitor all IOC systems, networks and equipment proactively to ensure availability and performance. - Manage day-to-day operations activities and Ensure periodic reports are delivered to management in time and with anticipated quality - Attend day to day LEA Request and meeting the SLA and maintain and update all relevant processes...

Key Accountabilities: - Assist Department’s head in development of the annual audit plan specially in Information Systems Area. - Provide implementation updates to line manager and mitigate any gaps to ensure plan execution within own area - Plan the audit assignments including objectives and scope and the audit approach. - Follow up the status of...

1. Job details- Entity- du- Band- Band 6- Job- CSR Contact Center- Job Code- 103.093- Position Title- CSR UAE Contact Center (Front Office/ Back Office / Relationship Executive)- Reports to Position- Team Leader UAE Contact Center- Department: - Customer Operations- Division: - Customer & Channels- Written on: - Revised on: - 18th September 2017- How many...

1. Job details- Entity- du- Band- Band 6- Job- CSR Contact Center- Job Code- 103.093- Position Title- CSR UAE Contact Center (Front / Back Office / Relationship Executive)- Reports to Position- Team Leader UAE Contact Center- Department: - Customer Operations- Division: - Customer & Channels- Written on: - Revised on: - 18th September 2017- How many...

Key Accountabilities: - Setting up the civil engineering and design standards and criteria for installed and to be installed Data Center facilities. - Drive the key aspects of legacy and new data center civil engineering systems and requirements to identify improvement areas in existing and hyperscale data center designs. - Oversee master planning civil...

As Group Manager, Fraud Risk Services (“FRS”), you are expected to be a dynamic and innovative individual that will play a fundamental role in the evolution and transformation of the Group Internal Audit Department (“GIA”). DP World is expanding constantly across the world, empowered with ongoing innovation and digitalisation. In an environment...

**Key Accountabilities**: - Understand the overall needs and usage behaviour of the sub segment to be able to tailor appropriate customer value propositions - End to end ownership of Emirati 3 rd party reward scheme - Design, Launch and Improve the reward value propositions for Emirati as per the roadmap liaising with different stakeholders to facilitate...

1. Job details- Entity- du- Band- Band 5- Job- OSS Associate- Job Code- 106.102- Position Title- OSS Associate (Trainee)- Reports to Position- Head of Solution Delivery & Development- Department: - Solution Delivery & Development- Division: - Commercial- Written on: - Revised on: - How many colleagues are being managed?- Direct reports: - TBA- Team total: -...

**Key Accountabilities** - Demonstrate and explain products, methods, or services in order to persuade customers to purchase products or utilize services. - Distributing product samples, brochures, flyers etc. to source new sales opportunities - Create a positive image and lead consumers to use du products. - Ensure the Budget utilization is optimally...