Service Center Team Manager

**Job Overview**: The Call Center Services Manager is responsible for overseeing the day-to-day operations of the call center, ensuring exceptional customer service, and managing a team of customer service representatives. This role involves strategic planning, resource management, and continuous improvement initiatives to enhance the overall efficiency and...

Job Description: Key Responsibilities: Handle incoming calls, schedule appointments, and provide accurate information to patients and visitors. Respond to customer inquiries and resolve any issues or concerns promptly and professionally. Coordinate with medical staff to ensure seamless communication and appointment scheduling. Maintain patient records and...

Advance Care Prosthetics & Orthotics Center is seeking a **Bilingual **Customer Service Representative **fluent in English and Arabic.** Previous call center experience and strong communication skills required. Join our team for competitive pay, benefits, and growth opportunities! **Responsibilities**: - Handle inbound and outbound customer calls with...

As a Real Estate team leader Call Center Representative, you will play a crucial role in ensuring the smooth operation of our real estate agency. You will be responsible for a range of administrative tasks and also handle incoming calls from clients, potential buyers, and sellers. This role offers a unique blend of administrative and customer service...

**Impact & Scope** The Center Manager serves as General Manager of a Score Plus Education Center. This Center provides Test Preparation, Admissions Consulting, Languages Training, and Academic Tutoring support for students seeking to excel in a career for higher studies and better employment opportunities. The Center Manager oversees all aspects of the...

**RESPONSIBILITIES** The individual would be responsible for Call Center Team, and day-to-day operations of Abu Dhabi Call Center. He/she would be responsible for leading, developing and securing a high performing Team in line with the overall Service Operations strategy and organization culture to: - Lead the Call Centre team, giving the direction and...

**Job Overview**: We are seeking a dynamic and experienced Interact Manager to lead our customer interaction center in a real estate environment. The Interact Manager will oversee all operations of the call center, ensuring efficient handling of customer inquiries and communication across multiple platforms. The role focuses on maintaining a high standard of...

Provide friendly, quality client care to the patients. - Provides daily direction and communication to Patient Care staff so that customer service calls are answered in a timely, efficient and knowledgeable manner. - Provides continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and...

**Call Center Manager** The Call Center Manager is responsible for creating and managing a call center in the Abu Dhabi region. This includes hiring and training staff, overseeing day-to-day operations, and expanding the company’s experience and operations to the Abu Dhabi region. The Call Center Manager will also be responsible for setting and meeting...

account and call center - Preparing monthly and annual accounts - Corporate document maintenance - Projecting cost calculations - Liaising with auditors - Processing employee expenses - Costing for projects - Data gathering - Issuing Receiving and storing invoices - Using digital systems to keep records and create payment - Logging daily entries in...

Position Summary: **UAE Nationals are encouraged to apply** New York University Abu Dhabi (NYUAD) seeks to appoint a Center Manager for the new Center for Translational Medical Devices (CENTMED), reporting to the Center Directors. The Center Manager will manage the operations of the Research Center and provide high-level administrative management and...

**Key Responsibilities** - Manage day-to-day operations of the call center to ensure efficient handling of patient inquiries, appointments, and complaints. - Supervise, coach, and mentor call center agents to meet performance and service goals. - Develop and implement policies and procedures to enhance patient experience and ensure compliance with medical...

**Customer Service/Support** **Location** - Abu Dhabi, United Arab Emirates*** Job Title: Team Leader - Contact Center ( Bilingual - English and Urdu Speaker ) **Job Description**: As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You...

A leading tyre manufacturing in the UAE is looking for a Service Advisor in Abu Dhabi. **Service Advisor (Tyre Service Center) - Summary** Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required for Tyres. If a vehicle requires additional repairs not covered in the...

The Sales Manager - Data Center Projects will oversee and drive the sales of data center solutions, including infrastructure and services, across various industries within the UAE. This role involves strategic planning, business development, and team management to achieve and surpass sales targets while ensuring the highest level of customer satisfaction....

An excellent understanding of the electrical and mechanical systems involved in critical Data Centre Operations including systems such as feeders, Transformers, Generators, Switch gear, UPS systems, ATS units, PDU units, chillers, pumps, Air Handling units and Fan pack units - Proven track record of people management and developing teams and in particular...

Healthline Day Surgery Center is a respected healthcare facility specializing in outpatient surgical care. We are seeking a dedicated Call Center Representative / Agent to join our team. **Roles and Responsibilities**: As a Call Center Representative / Agent at Healthline Day Surgery Center, your primary responsibilities will include: **Patient...

Healthline Day Surgery Center is a respected healthcare facility specializing in outpatient surgical care. We are seeking a dedicated Call Center Representative / Agent to join our team. **Roles and Responsibilities**: As a Call Center Representative / Agent at Healthline Day Surgery Center, your primary responsibilities will include: **Patient...

**Responsibilities**: - Oversee the daily operations of the Kids Training Center, ensuring a high standard of service and adherence to educational guidelines. - Lead, motivate, and manage a team of educators and support staff to achieve center goals. - Develop and implement educational programs and activities that meet the needs of children and align with...

**Key Responsibilities**: - Lead the team to meet and exceed client expectations regarding customer service. - Provide backup support to the team and make sure department goals are met. - Monitor call volume; prioritize and distribute workload for the team. - Track and measure individual and team goals throughout the day and on a long term basis. - Provide...