Call Center Team Leader

6 months ago


Abu Dhabi, United Arab Emirates El Hanouf Properties Full time

As a Real Estate team leader Call Center Representative, you will play a crucial role in ensuring the smooth operation of our real estate agency. You will be responsible for a range of administrative tasks and also handle incoming calls from clients, potential buyers, and sellers. This role offers a unique blend of administrative and customer service responsibilities..
- **Call Center Duties**:
manage team in call center
- Handle inbound calls from clients and provide exceptional customer service.
- Answer inquiries related to properties, listings, and real estate processes.
- Schedule property viewings and appointments for our real estate agents.
- Follow up on leads and inquiries to ensure exceptional client service.

**Qualifications**:

- High school diploma or equivalent.
- Prior experience in a real estate administrative role or call center is a plus.
- Excellent communication skills, both verbal and written.
- Strong organizational skills and attention to detail.
- Proficiency in using office software and CRM systems.
- A positive attitude and a commitment to delivering outstanding customer service.

**Benefits**:
Competitive salary commensurate with experience.
- Opportunity for growth and career advancement within the real estate industry.
- Comprehensive training and support.
- Friendly and collaborative team environment.
- Access to cutting-edge real estate technology.

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)


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