Call Center Services Manager

**Call Center Manager** The Call Center Manager is responsible for creating and managing a call center in the Abu Dhabi region. This includes hiring and training staff, overseeing day-to-day operations, and expanding the company’s experience and operations to the Abu Dhabi region. The Call Center Manager will also be responsible for setting and meeting...

Job Description: Key Responsibilities: Handle incoming calls, schedule appointments, and provide accurate information to patients and visitors. Respond to customer inquiries and resolve any issues or concerns promptly and professionally. Coordinate with medical staff to ensure seamless communication and appointment scheduling. Maintain patient records and...

**Key Responsibilities** - Manage day-to-day operations of the call center to ensure efficient handling of patient inquiries, appointments, and complaints. - Supervise, coach, and mentor call center agents to meet performance and service goals. - Develop and implement policies and procedures to enhance patient experience and ensure compliance with medical...

Advance Care Prosthetics & Orthotics Center is seeking a **Bilingual **Customer Service Representative **fluent in English and Arabic.** Previous call center experience and strong communication skills required. Join our team for competitive pay, benefits, and growth opportunities! **Responsibilities**: - Handle inbound and outbound customer calls with...

The primary responsibility and requirement as **Fleet Call Center Manager**: - **Able to Joining Immediately**: - **Min. 10 years **experiences in the same field - Fluen mandatory **speak ARABIC**: - A bachelor's degree in business administration, transportation management, or a related field is often preferred. - Relevant experience in call center...

**Job Overview**: We are seeking a dynamic and experienced Interact Manager to lead our customer interaction center in a real estate environment. The Interact Manager will oversee all operations of the call center, ensuring efficient handling of customer inquiries and communication across multiple platforms. The role focuses on maintaining a high standard of...

**Responsibilities**: - Answer incoming emergency calls and gather critical information. - Dispatch appropriate emergency services as required. - Maintain calm and professionalism during high-pressure situations. - Enter detailed information into our database for record-keeping and follow-up. **Requirements**: - Age: 22-28 years old - High school diploma...

_**Job Requirement**:_ - Should have a strong communication skills - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on offered services. - Adhering...

_**Job Requirement**:_ - Should have a strong communication skills - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on offered services. - Adhering...

**Min. 2 years **experiences in the same field - Fluent **ARABIC Mandatory**: - A bachelor's degree in business administration, transportation management, or a related field is often preferred. - Relevant experience in call center management, fleet management, or the transportation industry is highly desirable. - To oversee the day-to-day operations of the...

**Position Overview**: We are seeking a motivated and friendly Call Center Representative to join our team in the real estate sector. In this role, you will be the first point of contact for clients, assisting them with inquiries, scheduling appointments, and providing information about our services and properties. **Key Responsibilities**: - Answer...

Certification in Call Center / Customer Service or Equivalent Should be proficient in English and Arabic Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

Call Center Agent **Role: Call Center Agent** **Location: Abu Dhabi** **ROLE PURPOSE**: - To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. **These are the main responsibilities of this role**: - Handle inbound & outbound calls according to procedures, guidelines, and schedules...

We are looking for Call Center Representative **Job summary**:As a Call Center Representative, your responsibility is to respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information, and handle complaints regarding the organization’s products or services. **Duties and...

Al Farah Gourmet - Restaurant & Butchery We are looking for Call Center Representative **Job summary**:As a Call Center Representative, your responsibility is to respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information, and handle complaints regarding the organization’s...

**ARABIC CALL CENTER AGENT** - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services and policies - Guide callers through...

**Call Center: (girls only)** - He has at least one year of experience in a call center - She is good at speaking and tactful - A tactful appearance and tactful style - She is fluent in speaking Arabic and English - He has experience in using Excel and Word sheets - Fast on computer - Age between 20-30 only. - only girls Ability to commute/relocate: - Abu...

Call Center Agent* - Handling Inbound and Outbound Calls in a timely manner. - Identifying customers’ needs, clarify information, research every issue and providing solutions. - Following call center “scripts” when handling different topics. - Managing large volumes of calls, addressing customer inquiries, and resolving issues. - *Order Taking* -...

Position: Call Center Agent and Receptionist Location: Amrita Medical Center, UAE Arab nationality with experience in the medical field and prior work in medical centers within the UAE. **Responsibilities**: - Answering and directing incoming calls professionally and efficiently - Greeting and assisting patients and visitors at the reception - Scheduling...

We are seeking a dynamic and experienced Call Center Agent to join our team on a temporary basis for 3 months. The ideal candidate will have a proven track record in managing high-volume back-to-back calls, providing excellent customer service, and meeting performance targets. Candidates must have a sponsored visa and prior experience in B2C or B2B call...