Leasing Administrator
5 months ago
**The Role**
**Key Responsibilities**
- Attend to walk-in leasing customers and support any administration surrounding lease processing
- To ensure that any customer queries/matters are distributed to the appropriate agent in a timely manner
- To prepare the contracts (in line with Savills’ process) in a timely and efficient manner
- Liaise with 3rd party agencies and ensure compliance with Savills and Client’s processes and brands.
- Generate weekly client reports on strict deadlines.
- Provide general office support for the team members relating to the project
- Manage payment collection process of agent deals in line with the appropriate process
- Prepare agent paperwork/files ready for accounts and end of month figures.
- Build good client rapport through day-to-day liaison, aligned to the Savills brand
- Have a full awareness of the Savills business to pass cross selling opportunities to management
- Work as a team member, sharing knowledge and experience to enhance efficiencies
- Work closely with team members to deliver team goals and objectives
- Attend Savills launch/hosted events, representing the Savills brand, expanding on the Savills/client relationship
- Ensure accurate and timely input of data onto database (Goyzer/Hubspot/CRM)
**Skills, Knowledge and Experience**
- Educated to degree level or equivalent
- Fluent speaker of the English language
- Demonstrable record of working within a professional environment, following best practice and process within an administrative role
- Substantial evidence of database input/management
- Experience in working with in a client and customer facing role
- Real Estate background
- Accounting environment
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