Customer Service Representative

4 weeks ago


Ajman, United Arab Emirates Tafaseel Full time

Customer Service Representative (Handicapped Only)

Number of Vacancies: 20
- Management and resolve customer complaints/queries.
- Identify and escalate issues to supervisors.
- Provide service information to customers.
- Document all call information according to standard operating procedures.
- Follow up customer calls where necessary.
- Complete call logs and reports

**Basic requirements for the role**:

- Proven experience working as a Contact Centre Agent in any Financial Industry
- Good communication and interpersonal skills
- Languages: Bilingual - Arabic and English B2



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