Customer Support Representative
6 months ago
**Job Title: Customer Support Representative**
**Location: Ajman
- United Arab Emirates**
***
**Company Description: Netco, a trailblazer in the Industrial Network Solutions market since our establishment in 2007, has carved out a reputation for excellence in providing Smart and Secure ICT Solutions. We specialize in ELV Systems and offer comprehensive Fire and Safety Solutions. Our journey has privileged us to serve distinguished entities in the Government, Semi-Government, and Corporate sectors.**
**Responsibilities**:
- Resolve customer complaints and issues with patience and empathy
- Provide product information and assistance to customers
- Process orders, returns, and exchanges
- Maintain a high level of customer satisfaction and uphold company values
- Collaborate with other team members to improve customer experience
- Keep accurate records of customer interactions and transactions
**Requirements**:
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Customer-oriented mindset with a friendly and professional demeanor
- Proficiency in using customer support software and tools
- Prior experience in customer service or a related field preferred
**How to Apply**:
**Salary**: AED2,000.00 - AED2,500.00 per month
Ability to Commute:
- Ajman (required)
Ability to Relocate:
- Ajman: Relocate before starting work (required)
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