Customer Service

6 months ago


Ajman, United Arab Emirates FAM Holding LLC Full time

A fast growing Carpet Cleaning Company in Dubai is looking for a rockstar Customer Service Representative.

**Responsibilities**:

- Ensure utmost customer satisfaction from interacting with the Company and receiving company services
- Analyze customer feedback, analyze sample customer service interactions and design improvements to achieve higher customer satisfaction
- Resolve escalation cases
- Interact with existing and potential customers through phone, WhatsApp, social media (Instagram, Facebook, etc.), working on increasing conversions of the sales funnel
- Answer customer queries, convert leads into buyers

**Requirements**:

- Significant (2+ years) Customer Service Experience in / call center serving Arabic/English speaking market in UAE.
- Great customer interaction skills
- Attention to detail
- Ability to work in a dynamic environment
- Computer skills: MS Office, MS word, blind typing
- Positive Attitude



  • Ajman, United Arab Emirates Evsye Easy Source Cleaning Service Full time

    **Responsibilities**: - Greet and welcome visitors, clients, and employees with a professional and friendly demeanor. - Manage the reception area, ensuring it is clean, organized, and presentable at all times. - Handle incoming and outgoing calls, mail, packages, and deliveries. - Maintain accurate and up-to-date employee directories and contact lists. -...

  • Customer Service

    6 days ago


    Ajman, United Arab Emirates FAM Holding LLC Full time

    We are hiring a Customer Service Representative. **Responsibilities**: - Ensure utmost customer satisfaction from interacting with the Company and receiving company services - Analyze customer feedback, analyze sample customer service interactions and design improvements to achieve higher customer satisfaction - Resolve escalation cases - Interact with...

  • Customer Service

    3 months ago


    Ajman, United Arab Emirates Zoom Real Es Full time

    Real Estate company in ajman Rent Flats residencial - comercial Need female customer service The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, and maintaining a high level of customer satisfaction. Especially in the apartment rental industry. ,has the ability to learn quickly نوع الوظيفة:...

  • Customer Service

    3 months ago


    Ajman, United Arab Emirates Topfun Entertainment Full time

    We are Looking for Native Arabic Speaking ladies for Customer service and Booking Role. Thanks Pay: AED2,500.00 - AED3,000.00 per month **Experience**: - customer service: 1 year (preferred)

  • Customer Service

    7 months ago


    Ajman, United Arab Emirates Bakery & Restaurant Full time

    Looking for A customer service or sales to join immediately Experience in f&b and 2+ years in UAE Location: Ajman **Job Types**: Full-time, Contract Contract length: 24 months Pay: AED2,000.00 - AED3,000.00 per month **Experience**: - customer service: 1 year (preferred)


  • Ajman, United Arab Emirates FAM Holding LLC Full time

    We are looking for an experienced customer service representative to work primarily to achieve the level of customer satisfaction to enhance this level as much as possible and to meet the needs of customers in line with their expectations. Tasks/ Responsibilities: 1. At least 3 years' experience in a similar field to manage customer service queries and...


  • Ajman, United Arab Emirates MARKS REAL ESTATE LLC Full time

    **Responsibilities**:General Customer Service: - Resolve customer complaints efficiently while ensuring a positive customer experience. - Provide accurate information about company services, policies, and property-related inquiries. - Maintain updated records of customer interactions and transactions in the CRM system. - Collaborate with internal teams to...


  • Ajman, United Arab Emirates Al Tallah Drinking Water Supply LLC Full time

    **Job Overview**: **Key Responsibilities**: - **Cashier Duties**: - Operate cash registers, handle transactions, and issue receipts. - Process payments via cash, credit/debit cards, and other methods. - Maintain an accurate cash drawer, ensuring no discrepancies. - Balance cash drawer at the end of each shift and report any issues to management. - Ensure...


  • Ajman, United Arab Emirates expo express cargo llc Full time

    **Job Overview**: A Customer Service & Call Center Agent at a delivery company is responsible for providing excellent support to customers before, during, and after their shipments are handled. The role involves assisting with inquiries, resolving issues, providing information, and ensuring that all customer interactions are handled efficiently,...


  • Ajman, United Arab Emirates Firex Technologies LLC Full time

    **Responsibilities**: - Answer incoming customer phone calls and take appropriate action for each call. - Maintain customer satisfaction ratings based on explicit criteria set forth by the company. - Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. - Input data into the...


  • Ajman, United Arab Emirates Ejalo Cosmetics Trading LLC Full time

    We are seeking a dynamic individual to join our team as a Customer Service Leader. In this role, you will be responsible for guiding and inspiring our customer service team to deliver exceptional support to our clients. Your leadership skills will be pivotal in maintaining high levels of customer satisfaction and driving team performance. Key...


  • Ajman, United Arab Emirates SISA Full time

    If you are not residing in Ajman, **DO NOT APPLY**: - If you are looking for a full-time job, **DO NOT APPLY** **________________________________________________** We are an international market research consultancy operating across the Middle East, currently looking for **part-time customer experience evaluators **who are residing in Ajman, to assess the...


  • Ajman, United Arab Emirates PROCCLINIC Full time

    **Responsibilities** - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet...


  • Ajman, United Arab Emirates threestar stocks llc Full time

    Listening to customers’ concerns and handling complaints and returns Giving detailed explanations of services or products Working with a sales team to create better methods to address customer complaints Reviewing customer accounts and transactions while resolving issues Communicating with customer over the phone or on chat. Monitoring customer...


  • Ajman, United Arab Emirates Apolco Full time

    The Role **Customer Service**: - Communicate to manufacturing plant and follow the production orders - Prepare necessary documents and follow lead times - First point of contact to inform globally customers about their new, pending orders, lead times and open invoices Sales support: - Create Proforma invoices, order confirmations, invoices and production...


  • Ajman, United Arab Emirates Tafaseel Full time

    Customer Service Representative (Handicapped Only) Number of Vacancies: 20 - Management and resolve customer complaints/queries. - Identify and escalate issues to supervisors. - Provide service information to customers. - Document all call information according to standard operating procedures. - Follow up customer calls where necessary. - Complete call...


  • Ajman, United Arab Emirates Al Afnan Car Insurance Registration and Extension Services Full time

    **Key Responsibilities**: - Handle inbound and outbound calls from clients, addressing inquiries related to insurance services. - Provide information and guidance on insurance products. - Resolve customer complaints and issues in a professional and timely manner. - Ensure compliance with company policies and regulatory standards. - Promote customer...


  • Ajman, United Arab Emirates Sofia Garments & Uniform Full time

    Sofia Garments is a fast growing apparel and uniform manufacturer with an office in Dubai and factory in Ajman and are looking for a competitive E-commerce and Customer Success Executive with 3+ years experience in the garments and merchandising industry to develop field sales strategies and source new clients from the UAE and abroad **Job...


  • Ajman, United Arab Emirates Sofia Garments & Uniform Full time

    Sofia Garments is a fast growing apparel and uniform manufacturer with an office in Dubai and factory in Ajman and are looking for a competitive E-commerce and Customer Success Executive with 3+ years experience in the garments and merchandising industry to develop field sales strategies and source new clients from the UAE and abroad **Job...

  • Call Center Agent

    6 months ago


    Ajman, United Arab Emirates Service Experts Full time

    We are looking for a passionate Call Center Agent who’ll provide strategic and practical advice to our company’s client to have a better experience of our services and products. **Key Responsibilities**: - Providing introductory information to new customers - Ensuring that customers are satisfied with products, services, and requests - Obtain and...