Customer Service Representative
4 months ago
We are looking for a **freshly Graduate ( in mass communication /media is a plus) and **passionate _**Arabic Speaking female CUSTOMER SERVICE REPRESENTATIVE **_to join the team. You should have a holistic view of the digital landscape and a **deep understanding of the sales funnel and customer journey in the UAE market**. An excellent digital experience, proficient in communication, suggesting new content topics to engage with customers and boost loyalty.**Responsibilities**:_
- Management and resolve customer complaints.
- Sell products and place customer orders in the computer system.
- Identify and escalate issues to supervisors.
- Provide product and service information to customers.
- Ability to Handle Pressure.
- Speed and Efficiency.
- Creative Problem Solving.
- Empathy.
- Organizational Ability.
- **Fluent in written and spoken Arabic and English**:
- Shooting videos for making **TikTok, Instagram, Facebook Reels, and YouTube Shorts ( is a plus)**:
- Editing videos on basic software like **Capcut/Movavi to create social media content.**
**Job Qualifications and other requirements**:
- **Arabic Speaking**_
- **Experience in creating strong, engaging content.**:
- **Freshly Gradute**:
- Excellent research, organizational, and **time management skills.**:
- **Strong listening and communication skills.**:
- The capacity to work independently & collaboratively.
- Ability to work efficiently without compromising quality or accuracy.
- **Video editing & videography is a plus**
- **Job Type**_
Full-time, Permanent
**FRESHERS **can apply..............
- **Arabic Speaking female Only**_
Ability to commute/relocate:
- Ajman: Reliably commute or planning to relocate before starting work (required)
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