Customer Service Executive

2 weeks ago


Ajman, United Arab Emirates Flex Group Full time

We are looking for a qualified **Female Arabic Customer Support Executive for our Ajman and Sharjah Branch **to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

**Salary**: AED2,000.00 - AED2,500.00 per month

Ability to commute/relocate:

- Ajman: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- customer service in Medical: 2 years (preferred)

**Language**:

- Arabic (preferred)



  • ajman, United Arab Emirates Right Customer Full time

    Media Buyer Jobs In Ajman | Right CustomerAbout the jobAs a media buyer, you’ll be the key person responsible for driving growth with Facebook Ads, YouTube Ads, TikTok Ads, and Google Ads for our clients. You will be supported by a team of copywriters, graphic designers, video editors, and conversion rate optimization experts. In addition, as the media...


  • ajman, United Arab Emirates Right Customer Full time

    Media Buyer Jobs In Ajman | Right CustomerAbout the jobAs a media buyer, you’ll be the key person responsible for driving growth with Facebook Ads, YouTube Ads, TikTok Ads, and Google Ads for our clients. You will be supported by a team of copywriters, graphic designers, video editors, and conversion rate optimization experts. In addition, as the media...


  • Ajman, United Arab Emirates Crown International Full time

    Customer Service ExecutiveLocation: Ajman Dubai AbudhabiJob Type: Full timeSalary : 3500 to 5000 dirhamsExperience: 1 to 2 yearsNationality: AnyVisa type : Visit visa or cancel visa or any typeVisa Plus other benefits will be provided by company. Applicant must be in UAE.Skills: Numeracy and Data analysis Organization and Time Management Standards of...


  • Ajman, United Arab Emirates Crown International Full time

    Customer Service ExecutiveLocation: Ajman Dubai AbudhabiJob Type: Full timeSalary : 3500 to 5000 dirhamsExperience: 1 to 2 yearsNationality: AnyVisa type : Visit visa or cancel visa or any typeVisa Plus other benefits will be provided by company. Applicant must be in UAE.Skills: Numeracy and Data analysis Organization and Time Management Standards of...


  • Ajman, Ajman, United Arab Emirates Crown International Full time

    Customer Service ExecutiveLocation: Ajman Dubai AbudhabiJob Type: Full timeSalary : 3500 to 5000 dirhamsExperience: 1 to 2 yearsNationality: AnyVisa type : Visit visa or cancel visa or any typeVisa Plus other benefits will be provided by company. Applicant must be in UAE.Skills: Numeracy and Data analysis Organization and Time Management Standards of...


  • Ajman, United Arab Emirates Evsye Easy Source Cleaning Service Full time

    **Responsibilities**: - Greet and welcome visitors, clients, and employees with a professional and friendly demeanor. - Manage the reception area, ensuring it is clean, organized, and presentable at all times. - Handle incoming and outgoing calls, mail, packages, and deliveries. - Maintain accurate and up-to-date employee directories and contact lists. -...


  • Ajman, United Arab Emirates Al Madina Water Trading L.L.C Full time

    Operation Cum Customer Service Executive (Only Lady) We here at Al Madina Water in Dubai Looking for a professional Operation Cum customer service executive with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Job Responsibilities - conducting customer satisfaction surveys to understand what areas of the...


  • Ajman, United Arab Emirates MAJID AL FUTTAIM Full time

    Maintain up to date knowledge of the AMBUoperating assets (shopping centre’s) services,amenities/facilities, stores/locations, mall layout and anyon-going/upcoming promotional activities, to ensure a smooth day today functioning of the Customer Service Info desks. Ensure smooth day to day operations of the Customer ServiceInformation Desk under the...


  • ajman, United Arab Emirates MAJID AL FUTTAIM Full time

    Maintain up to date knowledge of the AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks.Ensure smooth day to day operations of the Customer Service Information Desk under the...


  • ajman, United Arab Emirates MAJID AL FUTTAIM Full time

    Maintain up to date knowledge of the AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks.Ensure smooth day to day operations of the Customer Service Information Desk under the...

  • Customer Service

    3 days ago


    Ajman, United Arab Emirates FAM Holding LLC Full time

    A fast growing Carpet Cleaning Company in Dubai is looking for a rockstar Customer Service Representative. **Responsibilities**: - Ensure utmost customer satisfaction from interacting with the Company and receiving company services - Analyze customer feedback, analyze sample customer service interactions and design improvements to achieve higher customer...

  • Customer Service

    1 week ago


    Ajman, Ajman, United Arab Emirates FAM Holding LLC Full time

    Job Responsibilities:We are looking for a Customer Servicewho should have at least 2 years of experience in the UAE Provide accurate information about products or services. Handle complaints and provide satisfactory solutions. Record and process orders and complaints. Follow up on orders to ensure timely delivery. Assist customers in resolving technical...

  • Customer Service

    3 weeks ago


    Ajman, United Arab Emirates Bakery & Restaurant Full time

    Looking for A customer service or sales to join immediately Experience in f&b and 2+ years in UAE Location: Ajman **Job Types**: Full-time, Contract Contract length: 24 months Pay: AED2,000.00 - AED3,000.00 per month **Experience**: - customer service: 1 year (preferred)

  • Customer Service

    3 weeks ago


    Ajman, United Arab Emirates Aby consultant Full time

    Need ladies who can speak English and hindi. Must be ready for immediate joining. **Job Types**: Full-time, Part-time, Contract Contract length: 12 months Part-time hours: 48 per week **Salary**: From AED3,000.00 per month Ability to commute/relocate: - Ajman: Reliably commute or willing to relocate with an employer-provided relocation package...


  • Ajman, United Arab Emirates FAM Holding LLC Full time

    We are looking for an experienced customer service representative to work primarily to achieve the level of customer satisfaction to enhance this level as much as possible and to meet the needs of customers in line with their expectations. Tasks/ Responsibilities: 1. At least 3 years' experience in a similar field to manage customer service queries and...


  • Ajman, Ajman, United Arab Emirates FAM Holding LLC Full time

    We are looking for an experienced customer service representative to work primarily to achieve the level of customer satisfaction to enhance this level as much as possible and to meet the needs of customers in line with their expectations.Tasks/ Responsibilities:At least 3 years' experience in a similar field to manage customer service queries and...


  • Ajman, United Arab Emirates FAM Holding LLC Full time

    We are looking for a experienced customer service representative to work primarily to achieve the level of customer satisfaction and to enhance this level as much as possible and to meet the needs of customers in line with their expectations. Tasks/ Responsibilities: 1. Helping customers overcome the problems they face. 2. Achieving and ensuring customer...


  • Ajman, United Arab Emirates Wshaq Perfumes L.L.C Full time

    We are looking for a **freshly Graduate ( in mass communication /media is a plus) and **passionate _**Arabic Speaking female CUSTOMER SERVICE REPRESENTATIVE **_to join the team. You should have a holistic view of the digital landscape and a **deep understanding of the sales funnel and customer journey in the UAE market**. An excellent digital experience,...


  • Ajman, United Arab Emirates Creative Vision General Trading LLC Full time

    Be part of our team! We are in Home Decor & soft furnishing industries in Qatar & UAE for more than a decade, and we are looking for a talented, energetic person to join our team. - with excellent experience of at least 1 year in both telemarketing and customer service. - Should be smart and presentable. - Knowledge of Interior and fit-out jobs is an...

  • Customer Service

    2 weeks ago


    Ajman, United Arab Emirates Astar Hash Ltd Full time

    Job Description: - Asking questions to engage customers and keep the conversation going. - Gathering and documenting customer information, payment methods, purchases, and reactions to products. - Keeping up to date on all products and informing customers of new products. - Answering customers' questions on the products. - Outbound calls to VIP clients for...