Eclient Services Analyst, Markets

6 months ago


UAE, United Arab Emirates HSBC Full time

-Job description

**eClient Services Analyst, Markets & Security Services (UAE national only) - 0000JCDU**

**Some careers grow faster than others**

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our Markets business is one of the largest of its kind in the world. It combines sophisticated 24-hours global coverage with a detailed knowledge of local markets. Our services are offered both online and offline in more than 60 countries and territories worldwide. We specialise in foreign exchange, credits and rates, structured derivatives, equities and debt, equity and equity-linked capital markets.
We are currently seeking an ambitious individual to join our Global Banking and Markets team, working together with colleagues to define, manage and achieve divisional business targets.
In this role, you will:

- Ensure our clients have a seamless enablement experience on HSBC’s proprietary and non-proprietary systems
- Monitor and resolve daily client issues related to various Distribution Platforms services including; Evolve, FlexRate or any of the FX or FI Multi-Dealer platforms (trading platforms), Evolve CRM Platform, Customer Performance MI (revenue allocation), Symphony (Client Communication System) and Transactional FX
- Monitor the flow to downstream systems (XFOS & Treats) and coordinate with Front Office Support & Back Office
- Responsible for the client’s technology connectivity and their relationship with our Digital offerings
- Have understanding of the front-to-back systems flow and infrastructure of HSBC
- Have an understanding of trading and electronic risk management capabilities of HSBC and External Markets
- Be working in a very high-paced, high risk environment where you have a direct impact on client relationships and the revenue of the Global Markets franchise
- Have ability to work with and support colleagues in all locations for MENAT Currency pricing and executions.
- Have ability to work closely with Global eCS and support.
Requirements
To be successful in the role, you should meet the following requirements:

- Broad understanding of financial markets and Global Markets products
- Understanding of FX, Pips, Non Deliverable Forwards (NDFs), Market Conventions is highly desirable
- High level of organizational skills and attention to detail
- Strong client facing, relationship and interpersonal skills
- Excellent MS office Skills - Excel and Power point
- Graduation degree is a must - to secure a UAE Visa and Work Permit

You’ll achieve more when you join HSBC.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.



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