Service Manager

6 months ago


UAE, United Arab Emirates MAN Energy Solutions Full time

**What you should know about us**:
MAN Energy Solutions enables it customers to achieve sustainable value creation in the transition towards a carbon neutral future. Addressing tomorrow's challenges within the marine, energy and industrial sectors, we improve efficiency and performance at a systematic level. Leading the way in advanced engineering for more than 250 years, we provide a unique portfolio of technologies. Headquartered in Germany, MAN Energy Solutions employs some 15,000 people at over 120 sites globally. Our after sales brand, MAN PrimeServ offers a vast network of service centers to our customers all over the world..

**We can offer you the following tasks**:

- To update the Head of Field Service on all matters, issues and activities
- To adhere to & comply with all Global PrimeServ Policies, Processes & Guidelines
- Budgetary responsible for the projects of service organization
- Provides responsive customer service and qualified resources.
- Provides accurate and timely quotations for planned and unplanned work. Follow up with customers on service calls, and open sales orders.
- Stays abreast of competencies of company resources and ensures adherence to MAN quality and safety programs and standards.
- Upon receipt of Service requests, and in conjunction with Service planner, Workshop & Sales team, the Service Manager ensures that the best personnel (in regards to skills and availability) are assigned to the job. (this task is shared with Service coordinator on back to back principle)
- Technical inquiries from Customers are responded to by the Service Manager, ensuring a professional customer service and approach.
- Prepare work scope prior to attendance
- Define manpower and duration of task. Prepare job schedule.
- Attend customer technical meetings.
- Support on technical level, Clients and MAN service engineers on site. Actively follow up with Product Centre on technical problems.
- Upon receipt of Service requests, Service manager should actively cooperate with Service coordinator / planner and MAN PrimeServ Worldwide network for service attendance
- Responsible for Service related jobs from enquiry until invoicing to customers
- Verify completion of assigned jobs.
- Arrange and perform briefing and de-briefing with service engineers if necessary
- Ensure that all work done in the field is clearly reported and documented.
- Receiving, approving and sending service reports.
- Discuss with customers at different management levels to follow up on business opportunities.
- Support in planning Engineers workload and vacation together with Service coordinator / planner and HoF.
- Identify training requirements for Engineers to ensure correct competencies and soft skills exist in the region and are future proofed.
- First technical support of engineer during their assignment
- Monitor specific KPIs of engineers.
- Monitor, report and support to achieve set KPIs for service department
- Collaborate and support work of other segment in the service department where necessary
- Develop and implement growth strategy in conjunction with the management

**You can help us with these qualifications**:

- Graduate from Senior High School or graduate from Apprentice training or Diploma in Mechanical Engineering
- Very good knowledge of Rotating Equipment or Engine (steam turbines, compressors and expanders, diesel engine )
- Experience in reading drawings, technical documents, instructions, sketches/explanation of details and cross sectional drawings.
- Good Computer knowledge (MS Office, MS Project).
- At least 5 years practical experience on rotating equipment and or engine (steam turbines, turbo compressors, diesel engine)
- Knowledge of local technical standards and directives
- Familiarity & knowledge of turbomachinery or Diesel Engine
- Preferably experience in the field as mechanical supervisor or superintendent
- Fluency in English Language

**That is important to us**:
Contact us



  • UAE, United Arab Emirates TR Service GmbH Full time

    **Responsibilities**: - Formulating the global marketing strategy and budget allocation for Government Inspections and International Trade in alignment with the business strategy. - Holding primary responsibility for all marketing activities for the Global Government Inspections and International Trade business, including digital and offline activities,...


  • UAE, United Arab Emirates CSC (Corporation Service Company) Full time

    **Junior Client Relationship Manager** **Abu Dhabi/Dubai, UAE** **Full time** **Hybrid** **Intro**: Joining Intertrust UAE as a junior client relationship manager means working in an international and dynamic environment, with opportunities for personal and professional growth. You will be part of a team where innovation, integrity and a good team spirit...


  • UAE, United Arab Emirates Al-Futtaim Full time

    The position reports to the COO & School Director’s. Al Futtaim Education Foundation (AFEF) owns and provides governance to Deira International School and Universal American School. AFEF aims to realise its vision of taking education in the UAE to the next level of future readiness and of preparing students for an increasingly globalised and...


  • UAE, United Arab Emirates HSBC Full time

    -Job description Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that...


  • UAE, United Arab Emirates du Full time

    **Key Accountabilities**: - Develop services relationship with clients and conduct service reviews. Review performance reports, service improvements, service quality and processes with the clients and own improvements, - Develop services relationship with internal business units and conduct service reviews. Review performance reports, service improvements,...

  • Service Center Manager

    8 months ago


    UAE, United Arab Emirates Antal International Full time

    Our client is a leading paint manufacturing company looking to hire a Service Center Manager / Showroom Manager for Dubai location. **Requirements**: - Managerial experience in retail sales (paint/building materials) - Bachelor's degree or higher in sales/marketing - Proficient in managing multiple showrooms/service centers across UAE - Excellent knowledge...


  • UAE, United Arab Emirates HSBC Full time

    -Job description **Associate Director - Relationship Manager, IBT (UAE nationals only)** **0000K1IC** **Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC...


  • UAE, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Assistant Manager

    4 months ago


    UAE, United Arab Emirates Emirates NBD Full time

    **Organization Unit Purpose** The client services team in corporate banking, supports the corporate relationship team in meeting the expectations of the client and supporting the team for all client matters with respect to Service and operational related requirements. This ensures that Relationship team is focused on revenue generation opportunities and...

  • Manager Cards

    3 months ago


    UAE, United Arab Emirates HSBC Full time

    -Job description Some careers grow faster than others. If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Role overview: - Manage Unsecured lending Business Services as support to the department head and deliver an agreed set of business objectives. - Manage, support,...


  • UAE, United Arab Emirates Antal International Full time

    **Role-** Service Centre Manager/ Store Operations **Location**: - Dubai **Salary-** 15000 AED + Benefits **Driving License Mandatory** **Industry - **Construction/ Building materials or chemicals /Paints **Experience**-5-10 years **Must have handled 3-4 store operations** **Responsibilities**: - To manage our service centers daily operations,...


  • UAE, United Arab Emirates Revizto Full time

    Explore remote-friendly, flexible opportunities and join our mission to make construction simpler, more collaborative and more productive.**Building better together**: We launched Revizto software as a service (SaaS) in 2012 which quickly became the fastest-growing collaborative platform in the AEC industry. Revizto helps plan, collaborate, and build complex...

  • Assistant Manager

    6 months ago


    UAE, United Arab Emirates Emirates NBD Full time

    Experience: Result oriented professional with 2 years of experience in Escrow Operations. **Key Responsibilities** - Handling day to day Escrow operations activities in compliance with RERA/DIFC/OA Laws and Regulations and internal procedures related to these services within the timelines. - Check daily Transactions documents related to Developers, Unit...

  • Transaction Manager

    6 months ago


    UAE, United Arab Emirates HSBC Full time

    -Job description Transaction Manager - Issuer Services, MENAT - 0000JKZJ Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support...


  • UAE, United Arab Emirates HSBC Full time

    -Job description **Premier Service Manager (UAE Nationals) (0000JMUA)** **Some careers shine brighter than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities,...


  • UAE, United Arab Emirates HSBC Full time

    -Job description **Corporate Services Manager (UAE Nationals only) - 0000JYWH** **GCB6** Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers...


  • UAE, United Arab Emirates Talent Pal Full time

    We are recruiting for a Student Service Centre Manager to join our Registry and Academic Support directorate in Dubai Campus. The Directorate supports our students and staff across the full student life-cycle from enrolment to graduation. The Directorate has responsibility as the definitive record-keeper of all student information, programme and course...


  • UAE, United Arab Emirates HSBC Full time

    -Job description **Business Manager, Markets Securities Services - 0000K25W** Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers...


  • UAE, United Arab Emirates Marc Ellis Consulting Full time

    JD of Vendor Service Performance Lead/Manager A Vendor Service Performance Lead/Manager is responsible for managing the performance and relationships of vendors or suppliers who provide services to an organization. Their main goal is to ensure that vendors meet the agreed-upon service level agreements (SLAs) or key performance indicators (KPIs) and deliver...

  • Sales Manager

    6 months ago


    UAE, United Arab Emirates Talent Pal Full time

    **JOB DETAILS** **Job Title** : Sales Manager **Reporting to** : Country Executive Director **Subordinates** : **Age Requirement** : 30 - 50 years **Minimum Education** : Secondary / Diploma / Degree **Years of Experience** : Minimum 10 years experience in Oil and Gas industry Sales and Marketing **Certifications / Licenses** : **JOB...