Digital Customer Service Agent

-الإمارات العربية المتحدة Jan 18, 2023 AED 5000 - AED 5500 Contract Full time Our client is into Automobile Industry. They are now looking for a **Customer Service Agent** to join them. **Roles & Responsibilities** - Manage large amounts of incoming phone calls. - Identify and assess customers’ needs to achieve satisfaction -...

**Location**: Dubai, UAE **About the Role**: We are seeking a motivated and customer-focused Call Center Customer Service Agent to join our team in Dubai! In this role, you will be the first point of contact for our clients, providing exceptional service and support over the phone. You will answer inquiries, troubleshoot issues, and ensure customer...

-الإمارات العربية المتحدة Mar 17, 2023 AED 5000 - AED 5500 Contract Full time Our client is a Leading Financial Technology Solution Company. They are now looking for an Customer Service Agent to join them. Roles & Responsibilities: - Answering customer calls, listening to their concerns and solving problems. - Must be calm under...

DC Aviation Al Futtaim (DCAF) has come a long way since its establishment in 2013 as the only integrated Hangar and VIP lounge facility in DWC. We offer services in Charter, FBO, Maintenance and Aircraft Management and strive to deliver excellence in all aspects of our business with our primary focus being to exceed customer expectations. Having obtained our...

T he Customer Care Executive is the point of contact with the customer and takes responsibility for ensuring all customer calls are handled in a timely, accurate manner and reflect the superlative levels of customer service that define the customer experience as per 6th Street standards 1 - Review orders on a daily basis for possible issues for fulfilment,...

**Description**: Job Title **Customs Agent - MICCO** Unit **MICCO** Job Purpose Ensure adherence to Customs' laws and regulations as it relates to the importation or exportation of merchandise; products, etc, and maintain successful customs compliance Key Responsibilities - Review, reconcile and process import / export documentation and customs entries...

**Purpose**: This role is responsible for the development of the air freight process strategy and its deployment within the DP World Logistics community which includes, process design, alignment and control. This is to enable consistent service quality, necessary correction and escalation processes. This role also acts as an interface to the IT and...

**Description** **Responsibilities/Communication/OHSE** **Key Roles & Responsibilities** Customer Service - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution -...

**UAE National ONLY **Organization Unit Purpose** The Department is Service Quality. This unit evaluates agent performance and provides consistent feedback and coaching to Outbound agents. The unit also verifies service requests, handle outbound complaints, and constantly works to monitor risks. **Job Purpose** The Quality Team Leader provides guidance...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on...

**Call Center Agent (Male Only)** - **Preferably with MEP, General Maintenance & Cleaning Services Experience**: - **Applicant with Sales Experience is a Plus**: - **Can join immediately** **Duties and Responsibilities**: Call Center Agents/Representatives complete customer service tasks that ensure customers have the information and assistance they need...

-الإمارات العربية المتحدة Feb 7, 2024 AED 2000 - AED 2500 Contract Full time Our client is one of the Entertainment and Leisure companies. They are now looking for a customer service to join them. **Roles & Responsibilities** - Providing introductory information to new customers - Ensuring that customers are satisfied with products or...

-الإمارات العربية المتحدة Feb 7, 2024 AED 2000 - AED 2500 Contract Full time Our client is one of the Entertainment and Leisure companies. They are now looking for a customer service to join them. **Roles & Responsibilities** - Providing introductory information to new customers - Ensuring that customers are satisfied with products or...

Call Center Agent **Role : Call Center Agent** **Location**: Ras-Al-Khaimah **Role Purpose**: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. **Key Accountabilities of the role - Handle inbound & outbound calls according to procedures, guidelines, and schedules set by...

**Front End Sales Customer Service**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one...

**Salesforce Business Architect** At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in...

**Salesforce Business Architect** At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in...

**Customer Service Officer - Group Customer Service - UAE**: Job Number: - 3995779 Work type: - Permanent - Full Time **Location**: - UAE Categories: - Mid-Senior Level **Job Title: Customer Experience Executive - Community Management** As a CX Executive, you will be responsible for monitoring and analyzing customer feedback across social media...

-الإمارات العربية المتحدة Nov 20, 2023 AED 4500 - AED 5000 Contract Full time Our client is in the **Automotive Industry**. They are now looking for a **Telesales Agent **to join them. **Roles & Responsibilities**: - Contact potential or existing customers to inform them about a product or service using scripts - Answer questions...