Air Freight Service Quality and Customer Service

Work area: Operations & Customer service Location: UAE, Asia Employment Type: Full time Job ID: 22380 **Job purpose**: As the Global Head of Air Freight at WeFreight, your primary responsibility will be to develop and implement a comprehensive global strategy aimed at driving growth and increasing market share in the air freight product segment. You will...

**Description** **Responsibilities/Communication/OHSE** **Key Roles & Responsibilities** Customer Service - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution -...

**Purpose**: This role is responsible for developing a procurement strategy and to ensure deployment in the DP World Logistics community which includes, carrier management but not limited to time/volume agreements, operational excellence, including performance measurement (own and partners). **Key responsibilities**: - Define selection criteria based on...

MEET-UAE-Any Location **Job Description and Qualifications** - Customer Service Officer **Req No.** - 43351BR **Employment Status** - Full Time **Organization** - Global Industrial Gases **Business Sector / Division** - MEET Industrial Gases **Region** - Middle East, Egypt, Turkey (MEET) **Country** - United Arab Emirates

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

-الإمارات العربية المتحدة Jan 18, 2023 AED 5000 - AED 5500 Contract Full time Our client is into Automobile Industry. They are now looking for a **Customer Service Agent** to join them. **Roles & Responsibilities** - Manage large amounts of incoming phone calls. - Identify and assess customers’ needs to achieve satisfaction -...

-الإمارات العربية المتحدة Feb 13, 2023 AED 7000 - AED 8500 Contract Full time Our client is in the Automobile Industry. They are now looking for a **Digital Customer Service Agent** to join them. **Roles & Responsibilities** - Making outbound calls to customers based on Hot Leads received for specific brands. - Narrow down customer...

-الإمارات العربية المتحدة Feb 7, 2024 AED 2000 - AED 2500 Contract Full time Our client is one of the Entertainment and Leisure companies. They are now looking for a customer service to join them. **Roles & Responsibilities** - Providing introductory information to new customers - Ensuring that customers are satisfied with products or...

CS Manager - Quality & Training **Role Purpose**: The position is to own the leading of the quality function across the SMBU Team. This includes driving the establishment and maintenance of standards in the Customer service and non-customer service executions across our malls in all our markets. **Role Details - Key Responsibilities and...

CS Manager - Quality & Training **Role Purpose**: - The position is to own the leading of the quality function across the SMBU Team. This includes driving the establishment and maintenance of standards in the Customer service and non-customer service executions across our malls in all our markets.**Role Details - Key Responsibilities and...

**JOB PURPOSE**: This senior finance role will have three main components: - Part of the leadership team driving the corporate strategy to develop DP World into a top-10 global freight forwarder by the end of 2026. The role will lead the development and implementation of the global policies, procedures and systems required for the robust an efficient...

Answer inbound calls promptly and professionally, addressing customer inquiries, concerns, and requests with accuracy and empathy. Make outbound calls to follow up on customer inquiries, resolve issues, or provide additional information as needed. Provide accurate and timely information to customers regarding products, services, and promotions. Document...

**UAE National ONLY **Organization Unit Purpose** The Department is Service Quality. This unit evaluates agent performance and provides consistent feedback and coaching to Outbound agents. The unit also verifies service requests, handle outbound complaints, and constantly works to monitor risks. **Job Purpose** The Quality Team Leader provides guidance...

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

**Customer Service Officer - Group Customer Service - UAE**: Job Number: - 3995779 Work type: - Permanent - Full Time **Location**: - UAE Categories: - Mid-Senior Level **Job Title: Customer Experience Executive - Community Management** As a CX Executive, you will be responsible for monitoring and analyzing customer feedback across social media...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

Job Details Employment Type full_time Industry Financial Services Salary AED 6000.00 - 10000.00 Location , Date Posted April 11, 2023 About the Job Customer Service Representative Location: Al Ain, Abu Dhabi, Sharjah, and Dubai **Job Type**: Full Time **Salary**: AED 6,000 and up (depending on experience and education) We are currently...

**Description**: The role will be to welcome our international customers at our validation points to validate their tax refund or assist in the validation of their tax refund.You will be the customer’s final touchpoint within the country and will represent our company to the highest standard. You will provide a seamless customer experience, your enthusiasm...