Call Center Agent

Call Center Agent - Temp Contract **Role: Call Center Agent - Temp Contract (3 months)** **Location: RAK** **Role Purpose**: - To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. **These are the main responsibilities of this role**: - Handle inbound & outbound calls according to...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

**POSITION**:Call Centre Agent (with Salon Experience) **REPORTING RELATIONSHIPS** Position reports to : Salon Manager Positions supervised : 0 **ROLE SUMMARY** The Call Centre Agent is part of the support team; the main duty is to ensure our clients experience a seamless booking experience, whilst ensuring the highest quality reservations process and...

**Location**: Dubai, UAE **About the Role**: We are seeking a motivated and customer-focused Call Center Customer Service Agent to join our team in Dubai! In this role, you will be the first point of contact for our clients, providing exceptional service and support over the phone. You will answer inquiries, troubleshoot issues, and ensure customer...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

Responsible for answering all incoming calls originating from outside or within the hotel in a friendly and caring manner accordingly to the Paramount Hotel standards **Duties and Responsibilities** - Very comprehensive knowledge of the Hotel, including all departments, services, outlets and Dubai - Knows all the operation hours of all outlets and...

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. **What you will do**: - Able to collaborate and coordinate with various department for resolution - Ensure regular training,supervising, guiding and motivating their staff members...

We all imagine that our lives are movies, constantly surprising us in every way. Well, at least the creative souls do. Are you one of those creative minds? A character, a storyteller? Do you want to be part of a globally recognized brand that has been entertaining for over 100 years? Join the audition as a Service Hub Agent and start scripting your own...

**Lets Transform Healthcare Together**: **Join a team that’s making primary care better for all**: - Working at Gulf Dental Center, Manila Dental Center and Family Medical Polyclinic is about making a difference—whether you are a health professional, support staff, physician, or dentist. We provide the highest quality patient care by placing the needs...

**Lets Transform Healthcare Together**: **Join a team that’s making primary care better for all**: - Working at Gulf Dental Center, Manila Dental Center and Family Medical Polyclinic is about making a difference—whether you are a health professional, support staff, physician, or dentist. We provide the highest quality patient care by placing the needs...

1. Job details- Entity- du- Band- Band 6- Job- CSR Contact Center- Job Code- 103.093- Position Title- CSR UAE Contact Center (Front Office/ Back Office / Relationship Executive)- Reports to Position- Team Leader UAE Contact Center- Department: - Customer Operations- Division: - Customer & Channels- Written on: - Revised on: - 18th September 2017- How many...

1. Job details- Entity- du- Band- Band 6- Job- CSR Contact Center- Job Code- 103.093- Position Title- CSR UAE Contact Center (Front / Back Office / Relationship Executive)- Reports to Position- Team Leader UAE Contact Center- Department: - Customer Operations- Division: - Customer & Channels- Written on: - Revised on: - 18th September 2017- How many...

**Key Accountabilities** - Assigning the Activities from the concerned tools - Activation / Modification - Verifying the below: - Account creation under Customer’s Name and checking the availability of all the documents required such as Application forms, Valid IDs and Residence visa, Tenancy Contract, NOC / Authorization if required and all other...

Functional Accountabilities: - Achieve allocated sales targets through direct effort or via agents. - Meet prospecting targets by ensuring the required number of prospects per day. - Achieve tele-calling targets in terms of number of connected calls. - Maintain overall activity levels. - Building and maintaining relationships with clients and key personnel...

Functional Accountabilities: - Achieve allocated sales targets through direct effort or via agents. - Meet prospecting targets by ensuring the required number of prospects per day. - Achieve tele-calling targets in terms of number of connected calls. - Maintain overall activity levels. - Building and maintaining relationships with clients and key personnel...

**Key Accountabilities** - Assigning the Activities from the concerned tools - Activation / Modification - Verifying the below: - Account creation under Customer’s Name and checking the availability of all the documents required such as Application forms, Valid IDs and Residence visa, Tenancy Contract, NOC / Authorization if required and all other...

**Key Accountabilities** - Achieve target productivity and quality scores in order to meet customer experience and KPI goals. - Deliver against cross-selling/up-selling targets by using skills and knowledge of products and services to consistently identify opportunities in order to maximize sales potential and resolve problems through the outbound calling...

**Responsibilities**: - Very comprehensive knowledge of the Hotel, including all departments, services, outlets and Dubai - Knows all the operation hours of all outlets and facilities as well as the extension number of all department outlets, executives and facilities - Always have a smile, with a helpful and friendly attitude towards colleagues and guests...

**1. Organization Unit Purpose** The Inbound unit of the contact center handles incoming calls from customers of the bank and answers queries and complaints. **2. Job Purpose** To answer phones to respond to general customer inquiries, requests and complaints. Project a professional company image through phone interaction. **3. Job Responsibilities** -...

Achieve allocated sales targets through direct effort or via agents. - Meet prospecting targets by ensuring the required number of prospects per day. - Achieve tele-calling targets in terms of number of connected calls. - Maintain overall activity levels. - Building and maintaining relationships with clients and key personnel within customer companies. -...