Customer Care

6 months ago


Dubai, United Arab Emirates Real Estate Company - Dubai Full time

We are hiring **Customer Care - Advanced System Administrator **with minimum 1 Year of good CRM/Telecommunication system handling experience.

**What We Offer?**
- Attractive Salary
- Pleasing incentives in your monthly package on achieving targets
- Reimbursements covered
- Daily New Leads assured

**What you will do?**
- Collaborate with telecommunication network team to plan leads assignment based on business needs.
- Ensure reliability & scalability of telecommunication team to meet current and future requirements.
- Manage and maintain telecommunications data, including user profiles, network configurations and performance data.
- Diagnose and resolve telecommunication system issues promptly to minimize downtime
- Maintain accurate and up-to-date documentation of telecommunication MIS and procedures

**What you must have?**
- Proven experience in telecommunication system design, implementation, and maintenance.
- Strong knowledge of telecommunications protocols, technologies, and industry trends.
- Excellent troubleshooting and problem-solving skills.

**Salary**: AED5,000.00 - AED6,000.00 per month

**Experience**:

- CRM: 1 year (required)

**Language**:

- English (required)


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