Customer Care

Company Overview:Join the NOOPS team in the vibrant business landscape of the UAE! NOOPS is a leading digital transformation company committed to helping businesses succeed in the digital age. We pride ourselves on providing innovative solutions and exceptional service to our clients. As we expand our operations in the UAE, we are seeking dedicated...

Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...

We are looking for a dedicated Customer Care Specialist who excels in English communication, both verbal and written and possesses the ability to handle customer queries with patience and professionalism. The responsibilities for this role include: - Providing exceptional customer service by attending to inquiries and resolving issues promptly and...

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team at Al Haktur IT Solutions in Dubai. As a Customer Care Executive, you will be the primary point of contact for our valued customers, ensuring a positive and satisfying experience with our products and services. **Responsibilities**: - Provide exceptional customer service...

**Job Description**: Criteria for the job: 1. Should have 2-3 years of relevant customer care experience. 2. Should have high school diploma or equivalent. 3. Must have an **Healthcare background.** 4. Must have excellent verbal, written and interpersonal skills. 5. Should be fluent in English, other languages is a plus. 6. Must be a Arabic speaker 7....

Responsibilities:• Hire and train a strong Customer Care team with a strong sense of urgency and outstanding customer service skills• Coordinate with the team members to ensure full coverage during leaves, sales and ensuring multi-language support• Analyze data and provide insights to improve the Customer Care strategy for the organization•...

Responsibilities:• Hire and train a strong Customer Care team with a strong sense of urgency and outstanding customer service skills• Coordinate with the team members to ensure full coverage during leaves, sales and ensuring multi-language support• Analyze data and provide insights to improve the Customer Care strategy for the organization•...

We are looking for our client in food industry a Customer Care AssistantThe role Processing partner orders through email and phone determining delivery time method of transportation depending on product availability promotions seasonality order optimization (upsell) sales policy and import rules. Update partners on order changes (lead time product...

SUMMARY:The main duty of an Customer Care Unit Officer is to respond to communication inquiries / complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales and are dealt with the highest standards of customer service....

As an Operational Specialist - Customer Care in a tourism company, your primary responsibility is to ensure exceptional customer service and smooth operational functioning. You will play a crucial role in handling customer inquiries, resolving issues, and coordinating various operational aspects to deliver a seamless experience for travelers. Your role will...

**GENERAL DESCRIPTION** Be the privileged interlocutor of clients within the Customer Service and ensure the complete execution of the order-to-cash cycle. **DUTIES AND RESPONSIBILITIES** - Establish a personalized relationship with the client in order to optimize the service level, but also with commercial, finance, supply chain teams to ensure smooth...

**Auto Care Workshop Supervisor** **Overview of the Role**: You will manage and lead a team of professionals from Detailing, Bodyshop, Tinting, PPF and Foiling/Wrapping Departments. The role requires coordinating with different departments and distribute the workload to the team to ensure that process is followed, and vehicles are delivered on time in...

Ensuring the successful and effective management of the operations of D Luxe Car Care, along with managing the needs of the stakeholder. The Operations Manager is expected to analyze space and employee requirements and monitor process workflow, and to ensure that a safe and healthy work environment is maintained. - Design, manage and improve strategic and...

We are currently looking for Customer Care Analyst to join one of our clients in Dubai. Mode of Employment : Outsource through REACH Work Location: Dubai Contract Duration : 6 months extendable **Job Description**: - Deliver effective contribution to DBCX CX results by suggesting areas of improvements, enhancements, identify process gaps on services...

The job posting is outdated and position may be filledResponsibilities :• Contribute to improve interfaces and process in alignment with Business Manager and other stakeholders• Responsible for Mailbox, answering customer calls and other standard duties of a Customer care representative.• Responsible for Hit Rates targets• Close interaction with...

Daily monitoring of customer complaints both Voice & Non-voice, providing support wherever needed such as attending escalations directly from the care team; reporting valuable insights and any vital or critical information or situation to relevant teams. .Collaborate with cross functional teams( bike operations, product, engineering, marketing etc) to...

The job posting is outdated and position may be filled Responsibilities :• Contribute to improve interfaces and process in alignment with Business Manager and other stakeholders• Responsible for Mailbox, answering customer calls and other standard duties of a Customer care representative.• Responsible for Hit Rates targets• Close interaction with...

Responsibilities: Effectively manage the companys supply chain by coordinating activities related to logistics procurement and distribution. Ensure seamless communication with customers to address their customer service needs order tracking and issue resolution. Collaborate with various departments within the company to ensure...

1- Customer Care Operations ManagerJob: Full TimeLocation: Dubai, UAEDescription:As a Customer Care Operations Manager, you will have a pivotal role to lead the deployment and execution of the IQOS Customer Service strategy to deliver a multi-channel service offering and outstanding Customer Service Centre model across multiple GCC markets.Job...

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million...