Customer Service Manager
2 months ago
We are looking for a dynamic **Customer Service Manager **to lead our customer service team and ensure the highest levels of customer satisfaction. In this role, you will be responsible for developing strategies to enhance customer service quality, overseeing the team’s performance, and implementing best practices. Your leadership will be crucial in driving a customer-centric culture within our organization.
**Qualifications**:
- Bachelor’s degree in Business Administration, Management, or a related field.
- A minimum of 5 years of experience in customer service, with at least 2 years in a managerial role.
- Strong leadership skills with a proven ability to manage and develop teams.
- Excellent verbal and written communication skills.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- A customer-first mindset and a passion for delivering outstanding service.
- Ability to work in a fast-paced environment and manage multiple priorities.
**Job Types**: Full-time, Permanent
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Manager: 3 years (required)
**Language**:
- Arabic (required)
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