Customer Service

7 months ago


Abu Dhabi, United Arab Emirates Frootree Fruit Boutique Full time

**Job Summary**:
**Responsibilities**:

- Manage all aspects of the store's operations, including inventory management, sales, and customer service.
- Develop and implement strategies to drive sales and meet revenue targets.
- Train, motivate, and supervise store staff to deliver excellent customer service and achieve performance goals.
- Monitor and maintain adequate inventory levels to meet customer demand and prevent stockouts.
- Handle customer inquiries, complaints, and escalations in a professional and timely manner.
- Ensure compliance with company policies, procedures, and safety standards.
- Conduct regular store inspections to ensure cleanliness, organization, and adherence to merchandising standards.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Collaborate with the marketing team to develop promotional campaigns and initiatives to attract customers and increase sales.
- Prepare and analyze sales reports, budgets, and financial statements to track performance and make data-driven decisions.

**Qualifications**:

- Bachelor's degree in Business Administration, Retail Management, or related field preferred.
- Proven experience in retail management, with at least 2 year experience in a leadership role will be an advantage.
- Strong leadership and interpersonal skills with the ability to motivate and coach a diverse team.
- Excellent communication and customer service skills.
- Ability to multitask, prioritize tasks, and work effectively under pressure.
- Proficient in Microsoft Office Suite and point-of-sale (POS) systems.
- Knowledge of inventory management principles and procedures.
- Understanding of retail laws, regulations, and best practices.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.

**Benefits**:

- Competitive salary
- Health insurance
- Career development opportunities

Pay: AED2,000.00 - AED3,000.00 per month

Ability to Commute:

- Abu Dhabi (required)

Ability to Relocate:

- Abu Dhabi: Relocate before starting work (required)



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