Customer Service Assistant

6 months ago


Dubai, United Arab Emirates TASCoutsourcing Full time

Handling all incoming customer queries and questions
- Providing the appropriate service and information or referring clients to another department
- Referring problematic issues that they cannot solve to management
- Resolving customer complaints and issuing refunds as needed
- Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
- Providing quotations and checking product availability
- Handling payment transactions
- Adhering to a company’s policies and procedures at all times when assisting customers

**Job Type**: Contract
Contract length: 12 months

Pay: AED4,000.00 - AED5,000.00 per month

**Experience**:

- UAE banking customer service: 2 years (required)

**Language**:

- Tagalog (required)



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