Administrative and Customer Service Assistant

1 month ago


Dubai, United Arab Emirates YallaYum Natural Organic Food Manufacturing LLC Full time

**Key Responsibilities**:
**Administrative Support**:

- Manage daily office operations, including scheduling appointments and maintaining calendars.
- Organize and maintain digital and physical documentation and filing systems.
- Assist in preparing reports, presentations, and business correspondence.
- Coordinate office supplies inventory and place orders when necessary.

**Customer Service**:

- Handle customer feedback and complaints, ensuring a high level of customer satisfaction.
- Provide detailed product information and support to customers.
- Monitor customer interactions and trends to suggest improvements.

**Order Processing**:

- Process orders from all sales channels, including our website, online marketplaces, and retail partners.
- Coordinate with the operations team to ensure timely order fulfillment and delivery.
- Update and manage order tracking systems and inform customers of their order status.
- Assist in managing inventory levels and forecasting demand.

**Financial Assistance**:

- Support basic bookkeeping tasks such as data entry, expense tracking, and reconciling accounts.
- Prepare and send invoices, receipts, and payment reminders.
- Liaise with external accountants to provide necessary documentation for financial reporting.
- Assist in budgeting and financial planning activities.

**Human Resources Support**:

- Maintain accurate and confidential employee records and HR files.
- Support recruitment processes by posting job ads, screening resumes, and scheduling interviews.
- Help coordinate staff meetings, training sessions, and team-building activities

Pay: AED3,000.00 - AED3,300.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- bookkeeping software: 1 year (preferred)
- administrative and customer service: 2 years (required)

**Language**:

- English (required)

**Location**:

- Dubai (required)

Application Deadline: 16/11/2024
Expected Start Date: 18/11/2024



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