Administrative and Customer Service Assistant
1 month ago
**Key Responsibilities**:
**Administrative Support**:
- Manage daily office operations, including scheduling appointments and maintaining calendars.
- Organize and maintain digital and physical documentation and filing systems.
- Assist in preparing reports, presentations, and business correspondence.
- Coordinate office supplies inventory and place orders when necessary.
**Customer Service**:
- Handle customer feedback and complaints, ensuring a high level of customer satisfaction.
- Provide detailed product information and support to customers.
- Monitor customer interactions and trends to suggest improvements.
**Order Processing**:
- Process orders from all sales channels, including our website, online marketplaces, and retail partners.
- Coordinate with the operations team to ensure timely order fulfillment and delivery.
- Update and manage order tracking systems and inform customers of their order status.
- Assist in managing inventory levels and forecasting demand.
**Financial Assistance**:
- Support basic bookkeeping tasks such as data entry, expense tracking, and reconciling accounts.
- Prepare and send invoices, receipts, and payment reminders.
- Liaise with external accountants to provide necessary documentation for financial reporting.
- Assist in budgeting and financial planning activities.
**Human Resources Support**:
- Maintain accurate and confidential employee records and HR files.
- Support recruitment processes by posting job ads, screening resumes, and scheduling interviews.
- Help coordinate staff meetings, training sessions, and team-building activities
Pay: AED3,000.00 - AED3,300.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- bookkeeping software: 1 year (preferred)
- administrative and customer service: 2 years (required)
**Language**:
- English (required)
**Location**:
- Dubai (required)
Application Deadline: 16/11/2024
Expected Start Date: 18/11/2024
-
Customer Service Agent
1 month ago
Dubai, United Arab Emirates Altius Customer Service Full time*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...
-
Administrative Assistant
4 months ago
Dubai Silicon Oasis, United Arab Emirates Teckvisor's Customer Full timeAs an Executive Assistant, you will be a crucial member of our dynamic web design and marketing team, providing administrative support between team and the founder. Your role will involve managing a busy schedule, coordinating meetings, handling correspondence, and ensuring the smooth operation of the office. **Qualifications and Skills** - Strong...
-
Administration Customer Service
6 months ago
Dubai, United Arab Emirates SNACKAT Full timeJob Description: We are seeking a motivated and detail-oriented individual to join our team as a Admin cum Customer Service. In this role, you will be responsible for handling customer service tasks while also assisting with administrative tasks to ensure the smooth operation. Roles and Responsibilities: Customer Service: Provide excellent customer service...
-
Female Customer Service Executive/admin Assistant
6 months ago
Dubai, United Arab Emirates LEADERS FITNESS AND LEISURE CLUB Full time**Handling Inquiries**: Customer service representatives are often the first point of contact for customers with questions, concerns, or inquiries about products or services. They provide information and assistance to address customer needs. - **Resolving Issues**: They are responsible for resolving customer complaints and issues promptly and effectively,...
-
Female Customer Service Executive/admin Assistant
6 months ago
Dubai, United Arab Emirates LEADERS FITNESS AND LEISURE CLUB Full time**Handling Inquiries**: Customer service representatives are often the first point of contact for customers with questions, concerns, or inquiries about products or services. They provide information and assistance to address customer needs. - **Resolving Issues**: They are responsible for resolving customer complaints and issues promptly and effectively,...
-
Customer Service
6 months ago
Dubai International City, United Arab Emirates TOP H SERVICE Full timeTop H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...
-
Customer Service Assistant
7 months ago
Dubai, United Arab Emirates Dubai Autodrome Full time1. **Welcome Customers**: Greet and provide necessary information to visitors. 2. **Handle Inquiries**: Attend to telephone calls regarding karting inquiries. 3. **Handle Transactions**: Collect cash and issue tickets, receipts, or membership cards as required. 4. **Administrative Support**: Assist in administrative tasks for events and day-to-day...
-
Customer Service Administrative Assistant
4 weeks ago
Dubai, United Arab Emirates Epygen Labs FZ LLC Full time**Job description** 1. **Customer Service** - Order processing (making sure that all steps are fulfilled i.e. PO, accepted PI, LC copy, Production Request and finally Despatch) - Production Scheduling (Issuing Production Request)* Coordinating with Laboratory for reports** Coordinating with Logistics providers** Coordinating with Banks for...
-
Customer Service Administrator
6 months ago
Dubai, United Arab Emirates Emerson Full time**Customer Service Administrator** Guarantee a positive customer experience and ensure quick and reliable processing of customer orders from booking to invoicing. Handle speedy and knowledgeable responses to assist customers at any stage of their order and proactively address any problems. **In This Role, Your Responsibilities Will Be**: - Responsible for...
-
Customer Service Representative
3 weeks ago
Dubai, United Arab Emirates Eteen Logistic Service Full time**Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...
-
Administrative Assistant
2 days ago
Dubai, United Arab Emirates CROSSBORDER VISA SERVICE Full time**About Us**: CROSSBORDER VISA SERVICES is a immigration based company. We are seeking a highly organized and proactive Administrative Assistant with immigration industry experience to join our team and support our daily office operations. **Key Responsibilities**: - Manage and coordinate schedules, appointments, and meetings for executives and staff. -...
-
Customer Service Representative
6 months ago
Dubai, United Arab Emirates smart service station Full time**Job Summary**: **Responsibilities**: Assist customers with product information, orders, returns, and exchanges. Address and resolve customer complaints, concerns, and issues with patience and empathy. Provide accurate and detailed information about company products, services, policies, and procedures. Collaborate with internal teams to ensure customer...
-
Administrative Assistant
6 months ago
Dubai, United Arab Emirates Al Fares Cargo Service & Clearance Full timeWe are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting with daily office needs, and managing our company’s general administrative activities. Administrative Assistant responsibilities...
-
Customer Service
4 days ago
Dubai, United Arab Emirates SMART SERVICE STATION Full timeA reputable company active in the garage and automotive services sector is looking to hire a committed individual with excellent communication skills and experience in a garage environment to join our customer service team. The required qualifications and responsibilities for this position are as follows: **Required Qualifications**: - **Excellent...
-
Administrative Assistant
6 months ago
Dubai, United Arab Emirates ALASFAR CORPORATE SERVICE PROVIDER L.L.C Full timeAdministrative Assistant (Experience 0-1 Years) - Answer and direct phone calls - Organize and schedule appointments - Plan meetings and take detailed minutes - Assist in the preparation of regularly scheduled reports - Develop and maintain a filing system - Update and maintain office policies and procedures - Order office supplies and research new deals and...
-
Office Assistant Customer Service
3 months ago
Dubai, United Arab Emirates Advance Contracting Full timeOur company is a dynamic and innovative property management company dedicated to providing top-notch services to our valued customers. We pride ourselves on our commitment to excellence, and we are currently seeking an enthusiastic and versatile Office Assistant and Customer Service Representative to join our team. **Job Description**: As an Office...
-
Office Assistant Customer Service
3 months ago
Dubai, United Arab Emirates Advance Contracting Full timeOur company is a dynamic and innovative property management company dedicated to providing top-notch services to our valued customers. We pride ourselves on our commitment to excellence, and we are currently seeking an enthusiastic and versatile Office Assistant and Customer Service Representative to join our team. **Job Description**: As an Office...
-
Administrative Assistant
1 month ago
Dubai, United Arab Emirates NEATLY Full timeAdministrative Assistant - Customer Support & Operations **About Us**: We are a dynamic and growing organization committed to providing exceptional services to our clients. We are looking for an enthusiastic, reliable, and friendly Administrative Assistant to join our team and support our operations and client care. **Job Summary**: As an Administrative...
-
Office Assistant Customer Service
6 months ago
Dubai, United Arab Emirates Advance Contracting Full timeOur company is a dynamic and innovative property management company dedicated to providing top-notch services to our valued customers. We pride ourselves on our commitment to excellence, and we are currently seeking an enthusiastic and versatile Office Assistant and Customer Service Representative to join our team. **Job Description**: As an Office...
-
Office Assistant Customer Service
3 months ago
Dubai, United Arab Emirates Advance Contracting Full timeOur company is a dynamic and innovative property management company dedicated to providing top-notch services to our valued customers. We pride ourselves on our commitment to excellence, and we are currently seeking an enthusiastic and versatile Office Assistant and Customer Service Representative to join our team. **Job Description**: As an Office...