Guest Services Executive

3 months ago


Jumeirah, United Arab Emirates Trisixnine FZE Full time

**Job Title**: Guest Services Executive (Front Office Agent)
**Location**: Dubai, UAE
**Company**: Part of Jumeirah Group
**Salary**: AED 2000 + Incentives

**Job Overview**:
We are seeking a passionate and dynamic Guest Services Executive (Front Office Agent) to join our prestigious hotel in Dubai, part of the Jumeirah Group. If you are dedicated to delivering exceptional guest experiences in a luxurious environment, we would love to have you on our team.

**Responsibilities**:

- Provide a warm and professional welcome to all guests.
- Handle guest check-ins and check-outs efficiently.
- Address guest inquiries and complaints promptly and courteously.
- Collaborate with other hotel departments to ensure a seamless guest experience.
- Maintain up-to-date knowledge of hotel services, promotions, and local attractions.
- Handle administrative tasks including booking confirmations and updating guest records.

**Requirements**:

- Minimum 2 years of experience in a high-end, luxury hotel environment.
- Strong communication and interpersonal skills.
- Exceptional customer service abilities with a passion for hospitality.
- Proficiency in hotel management systems and Microsoft Office.
- Fluency in English; additional languages are a plus.
- Flexibility to work shifts, weekends, and holidays as required.

**How to Apply**:
If you meet the above qualifications and are ready to take on this exciting opportunity, please share your CV with Amina at **+971 50 843 3905**

Pay: AED2,000.00 - AED2,500.00 per month

Application Question(s):

- can you speak any of the following Arabic, Russian, Spanish, Italian, German, French Japanese or Mandarin.??

**Experience**:

- Front Office Agent: 2 years (required)



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