Butler

**About Us**:
Tricess Group, a renowned HR and recruitment agency, is working with Jumeirah Hotels to recruit skilled Butlers for their world-class luxury properties. Jumeirah Hotels is synonymous with unparalleled service, luxury, and attention to detail, and we are seeking professionals who will uphold these values in their roles as Butlers, ensuring a truly unforgettable guest experience.

**Position Overview**:
**Key Responsibilities**:

- Deliver highly personalized service to guests, anticipating their needs and providing timely assistance.
- Handle all guest requests efficiently and professionally, ensuring seamless execution of services.
- Maintain and manage guest rooms, ensuring cleanliness, order, and comfort.
- Serve meals, refreshments, and manage in-room dining with impeccable presentation and etiquette.
- Coordinate guest preferences, such as room settings, dining requests, or leisure activities.
- Assist with packing and unpacking luggage, garment care, and personal concierge services.
- Provide thorough knowledge and recommendations for hotel services, amenities, and local attractions.
- Collaborate with other departments (housekeeping, concierge, and dining) to deliver an exceptional guest experience.

**Qualifications & Requirements**:

- Maximum of 2 years of experience in a similar role in a luxury hotel, resort, or private residence.
- Fluency in **English, Spanish, Arabic, French, or Japanese** is highly desirable.
- Excellent organizational skills and the ability to multitask while maintaining a calm, composed demeanor.
- Certification in hospitality or relevant qualifications in luxury services is an advantage.

**Skills Required**:

- **Discretion and Professionalism**: Ability to handle high-profile and VIP guests with the utmost discretion and professionalism.
- **Attention to Detail**: Exceptional ability to anticipate guest needs and provide personalized, discreet service.
- **Communication**: Strong verbal and written communication skills to interact with guests and colleagues efficiently.
- **Problem-Solving**: Capable of quickly resolving guest concerns and adapting to any situation to ensure guest satisfaction.
- **Time Management**: Ability to manage multiple guest requests and tasks effectively without compromising on service quality.
- **Cultural Awareness**: Understanding and respect for different cultures and guest preferences in a diverse, international setting.
- **Teamwork**: Ability to work seamlessly with other hotel departments to maintain smooth operations.
- **Flexibility**: Willingness to adapt to the ever-changing demands of luxury hospitality and work in a fast-paced environment.

**Preferred Qualities**:

- Passionate about delivering unparalleled guest experiences.
- Strong knowledge of fine dining, wine, and luxury lifestyle standards.
- Impeccable grooming and appearance in line with the high standards of a 5-star hotel.
- Friendly, courteous, and approachable demeanor with a guest-centric attitude.

**Benefits**:

- Competitive salary and attractive benefits package.
- Opportunity to work with one of the world’s leading luxury hotel brands.
- Professional development and training programs to enhance your career.
- Exposure to a global clientele in a highly prestigious environment.

**How to Apply**:
Pay: Up to AED3,500.00 per month

**Experience**:

- Butler in a luxury hotel: 2 years (preferred)

**Language**:

- Arabic French Spanish (preferred)