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Operations Manager

1 month ago

Jebel Ali, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the role**
We are currently looking for Sea Freight Operations Manager for Al Futtaim Logistics in Dubai.

As Sea Freight Operations Manager, you will manage the sea import / export business and assigned key accounts of Automotive portfolio in an efficient manner. You will handle Freight management of special movements, Cross Trade, Cross Border, Bulk & Break Bulk, Ro Ro, Ocean Charter movements.

**What you will do**
- To manage an assigned team within Sea Freight and Procurement Department
- Handle end to end scope of assigned key accounts including managing day to day movements & scheduled movements
- Effective coordination with origin agents’ offices & ensure timely collections & lifting to attain efficient lead times & liaise for cost effective solutions
- Manage and develop relationship with Ocean Carriers and other local vendors.
- Procure rates and services from Ocean Carriers and other vendors and manage pricing to the market for leads/nominations from partners and local commercial team
- Handle the customer rate requests & RFQ’s and drive the results
- Prepare the customer SLA’s & Value propositions for strategic customers
- Timely & errorless billing/cost booking of the Jobs in the system

**Required skills to be successful**
- Manage the day-to-day sea freight operations
- 5 years in Ocean Freight Industry, preferably with automotive shipping & Local services background
- Should be well-versed with Ocean Freight market intelligence, carrier relations and thoroughly knowledgeable about the services to/from Middle East.
- Ability to manage a team

**About the team**
The role will report to the General Manager, and you will be managing a team of 5-6 direct associates. You will be working in a dynamic and busy environment wherein you will be dealing directly with different Stakeholders across the organization.

**What equips you for the role**
- Degree or Diploma preferably in Supply Chain or Logistics
- Extensive experience in Sea Freight operations
- Must have awareness about Freight industry and its products & services
- Experience in Cargo wise EDI system or similar platform and an excellent knowledge on MS Office
- Ability to build and maintain friendly, warm relationships with customer
- Excellent communication skills and strong interpersonal skills and has the ability to solve problems quickly

**About Al-Futtaim Automotive**
A major division of the UAE-based Al-Futtaim Group of companies, **Al-Futtaim Automotive** is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. **This is Al-Futtaim Automotive and we empower talent to move forward.

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