Operations Manager

4 weeks ago


Jebel Ali, United Arab Emirates Pitchblack Event Services LLC Full time

**JOB DESCRIPTION**
- **Job Title**: Operations Manager
- **Reports To**: General Manager
- **Direct Reports**: Logistics Manager, Administrator, Warehouse Coordinator
- **Location**: Pitchblack Office, Jebel Ali Industrial 1

**Who We Are?**

Pitchblack is a Dubai based, Rigging and Drapery Supplier within the Events and Entertainment industry. We straddle the line between live events and construction, as clients bring us complex creative and installation challenges to realise. We provide technical solutions through design, engineering, and delivery on a multitude of scales across the world. We deliver the unthinkable in remarkably short timeframes, showing up for every project with the expertise, tools, and support to ensure success for our team and our clients.

We know that people are at the heart of our team, and our organizational structure is evolving rapidly as we grow at pace. That enables an environment of rapid growth and allows you to develop your own path within the company. As part of the Pitchblack team, no two days will look the same, hours are required to be flexible, and tasks can be both in and outside of your comfort zone.

**Job Summary**

We are looking for an Operations superstar. Supporting the General Manager, the broad role of the

Operations Manager will support the day-to-day operations of the business akin to the glue that holds the parts together.

The role will focus on inventory and warehouse management utilizing Current RMS. You will be responsible for the design, creation, and implementation of systems, process and policies including an oversight of HSE.

The Operations Manager will coordinate the warehouse team and ensure integration with project delivery function. The role broadly supports all aspects of the project delivery team alongside logistics.

**Our Values**

As part of the Pitchblack team you are expected to display the behaviours reflective of our company values to show up, to be human, to be present, to respect, and to safeguard our reputation.

We strive to constantly improve, and to provide an extremely high level of service to our clients and suppliers.

**Key Tasks and Responsibilities**
- Overall management of the company’s inventory, through Current RMS (InventoryManagement and CRM software)
- Ensure stock levels are kept up to date and accurate;
- Stocking and tracking consumption of consumables;
- Scheduling of required maintenance and servicing;
- Implementation of stock take process
- Management of equipment in and Deliveries In/Out
- Create training guide for, and train new users on the RMS system
- Management of equipment and resources across projects to ensure best possible financial outcomes;
- Design, create, implement and manage warehouse and Operations systems and processes;
- Ensure operational compliance to health and safety standards (warehouse and site);
- Ensure communication to/from the Warehouse team for each project delivery/return;
- Provide support to the Project Management team for all elements of the Project Lifecycle
- Oversee project resource requirements - crew, freelancers, and trucks in coordination with the Project Management team;
- Management of any required freight
- Contribute to budgeting and planning for activities
- Implement and maintain bi-weekly reporting to the General Management

**Qualifications & Skills**
- Excellent English language skills (spoken and written)
- Understanding of product (rental) management systems and procedures
- Valid driver’s license
- Understanding of HSE best practice
- Proficient computer skills
- Outstanding communication
- Ability to work effectively with and relate to individuals across all levels and cultures
- Ability to identify and implement opportunities for process improvements
- Ability to make decisions and provide justifications
- Ability to lead a team
- Flexibility and ability to multi-task and be successful in a fast paced, rapidly changing environment.
- Shows and encourages a determination to achieve high standards

**Competencies**
The following competencies have been identified as key to success in the role.
- Clear, committed and delivers on what is required in role and strives to exceed expectations; shows drive and determination to achieve high standards
- Seeks information, works proactively rather than reactively
- Communicates clearly verbally and in writing
- Strong time management skills
- Close attention to detail
- Committed, enthusiastic and with a “can do” approach

**Salary**: AED18,000.00 - AED24,000.00 per month

Ability to commute/relocate:

- Jebel Ali: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Warehouse Operations (required)
- Event Industry (Supplier) (preferred)

**Language**:

- English (required)

Application Deadline: 31/05/2023


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