Strategic Communication Manager

7 months ago


Dubai, United Arab Emirates Experts Plus Recruitment Services Full time

We are looking for a Manager - Strategic Communication for our respected client.

Develop and implement management systems and ensure that all aspects of the department meet the highest standards of excellence and quality. This role requires expertise in business and operational excellence, strategy management, and departmental performance management. The Manager of Excellence and Quality collaborates with cross-functional teams to develop and implement strategies that enhance overall quality and drive continuous improvement.

**Requirements**:

- Bachelor’s degree in a relevant field (e.g., Quality Management, Business Administration, Engineering) required; Master’s degree preferred. PHD in Media or any other related field.
- Certification in quality management (e.g., Six Sigma, Lean, ISO) preferred. Proven experience (5+ years) in quality management or a related field in UAE Excellence awards and programs, with a strong understanding of quality management principles, methodologies, and tools.

**Responsibilities**:

- Develop corporate and divisional/departmental strategies with objectives, initiatives, and KPIs.
- Manage Business Excellence activities, including coaching, training, benchmarking, and award submissions.
- Support individual excellence, coaching, and training for participation in awards
- Manage benchmarking and excellence model adoption. Support divisional initiatives aligned with excellence criteria. Analyze award results, develop action plans, and report to top management.
- Conduct regular audits and assessments to evaluate the effectiveness of existing quality procedures and identify areas for improvement.
- Lead and support cross-functional teams in the implementation of quality improvement initiatives and projects.
- Represent GCEM as the center of excellence by acting up to the best work ethics and industry standards.
- Prepare and present reports to senior management on quality performance, initiatives, and recommendations for improvement.
- Manage SLAs and OLAs with MoE 's divisions and departments.
- Perform other duties as may from time to time be agreed and asked for by the GCEM Director. And regularly advise senior mgmt. on growth and development opportunities.10
- Stay abreast of industry trends, best practices, and regulatory requirements related to quality management.
- Prepare and present reports to senior management on quality performance, initiatives, and recommendations for improvement.

**Job Types**: Full-time, Permanent

Pay: AED28,000.00 - AED35,000.00 per month

Application Question(s):

- Can you join immediately? or How many days would be notice period?
- How much is your Current salary and Salary expectation?
- What is your current visa status in UAE?

**Education**:

- Master's (required)

**Experience**:

- quality management or a related field in UAE: 5 years (required)

**Language**:

- Arabic (required)

License/Certification:

- quality management certificate (e.g., Six Sigma, Lean, ISO) (required)



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