Is Service Desk Analyst

TEB Service Desk Analyst Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and...

We are currently looking for IT Help Desk Analyst our UAE operations with the following terms & conditions. Experience and Skills - 2 years’ experience - Knowledge about ITSM tools and ITHD Ticketing - Knowledge about Windows 10 / 11 - Basic Knowledge of networking - Bachelor's Degree in Computer science **Responsibilities**: - Respond to Tickets:...

Description:KeyResponsibilities Fieldincoming incident or service requests from internal customers viaphone web chat and e-mail in a courteousmanner.Build rapport and elicit incidentdetails from Service Desk customers to record incidents - documentall pertinent end customer identification information includingname department contact information and nature of...

We are hiring! **Position**:Customer service representative** The Customer Service Executive will be responsible for ensuring exceptional customer experiences by addressing inquiries, resolving issues, and providing detailed information about the company's real estate offerings. This role involves extensive interaction with clients, both potential and...

Greetings! **Position Name**: **1*. **IT Service Desk / IT Help Desk* **2. IT Desktop Support / System Administrator** **Contract Period: 12 Months (Extendable)** **Experience**: 7+ Years **Salary**: Up to 9000 AED / Month **Work Location -** Dubai, UAE **Total Vacancies: 2** **Preference : Immediate Joiners (15 Days or Less )** **Salary**: Up to...

About the Role:We are seeking a skilled Service Desk Engineer to join our healthcare project. This is a Voice IT Service Desk role, where you will be handling user issues over the phone, email, and tickets. Key Responsibilities:Providing technical support for Microsoft Outlook, Network, Citrix, VPN, and Internet issuesFamiliarity with basic hardware and...

We are hiring! **Position**:Customer service executive** The Customer Service Executive will be responsible for ensuring exceptional customer experiences by addressing inquiries, resolving issues, and providing detailed information about the company's real estate offerings. This role involves extensive interaction with clients, both potential and existing,...

Conduct detailed analysis to understand business needs and translate them into technical specifications. **System Design & Configuration**: - Design, configure, and implement service desk solutions using HP Service Desk Manager. - Ensure configurations are optimized for performance, scalability, and user experience. - Maintain up-to-date documentation of...

Role Summary - Be a part of the Talabat IT Service Desk team and provide IT technical support to internal users. - What’s On Your Plate?- Analyse user requirements and troubleshoot desktop and user-end problems.- - Act as a Tier-1 Support for IT-related issues register in the IT Service Desk- - Installation and troubleshooting of desktops, laptops, and IP...

We’re recruiting ‘IT Service Desk Agent’ for one of our client based in Dubai, UAE. In this role, we’re looking for someone who is responsible to provide first line remote support for various technical areas like Desktop/Laptops, Virtual Desktops, Printers, MFP’s, User account and access management etc. **Key Responsibilities**: - Serves as...

Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and...

Responsibilities - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Receive, sort and distribute daily...

Front desk receptionist with Customer Service experience Must be **animal lover **and excellent in English communication and handling haard situations with angry or unsatisfied customers. **Experience**: - Customer Service: 2 years (required) - Handling hard customers: 2 years (required) - Front desk reception: 2 years (required)

Junior Performance Analyst - Fixed Income Asset Management - Advanced Excel Skills - Experience in Bloomberg a plus. CIPM qualification is a MUST MAIN PURPOSE OF ROLE: To provide analytical and middle office support to the Fixed income and Equities Asset Management desk, whilst also working with the key support functions/outsourced providers to resolve...

Join our team as IT Technical Customer Support Analyst. You will be the first line of technical assistance for end-users, troubleshooting hardware, software & network issues. **Main duties and responsibilities**: - Provide technical support to onsite and remote users. - Manage / monitor IT Service Desk Incidents via call management system. - Prioritize and...

Maintain up to date knowledge ofthe AMBU operating assets (shopping centre’s) services,amenities/facilities, stores/locations, mall layout and anyon-going/upcoming promotional activities, to ensure a smooth day today functioning of the Customer Service Infodesks.Ensure smooth day to day operations ofthe Customer Service Information Desk under the direction...

**Application Analyst** **Dubai** **Responsibilities**: - Engage in a 24/7 shifting work schedule to facilitate customer requests via Hotline calls & ticketing system. - Perform remote troubleshooting for the reported incidents by coordinating with customer operations-IT through diagnostic techniques and pertinent questions. - Liaise with internal cross...

**Key Responsibilities** **Front Desk Reception** - Greet and welcome clients and visitors in a professional and courteous manner. - Manage the reception area, ensuring it is tidy and presentable. - Answer and direct incoming phone calls promptly and accurately. - Schedule and manage meetings. - Handle incoming and outgoing mail, packages, and courier...

**Responsibilities: - ** - Provide first-line technical support to end-users regarding network connectivity, security protocols, and related issues. - Actively monitor and investigate security alerts to detect malicious activity at our clients during your shift in our 24x7x365. - Follow documented procedures to properly triage and respond to identified...

Job SummaryWe are seeking a skilled Front Desk Receptionist to join our team at Manpower Middle East. This is a fantastic opportunity for a customer-focused individual to work in a dynamic environment and provide exceptional service to our clients.Key ResponsibilitiesManage front desk operations, including greeting clients, responding to inquiries, and...