IT Help Desk Analyst
3 months ago
We are currently looking for IT Help Desk Analyst our UAE operations with the following terms & conditions.
Experience and Skills
- 2 years’ experience
- Knowledge about ITSM tools and ITHD Ticketing
- Knowledge about Windows 10 / 11
- Basic Knowledge of networking
- Bachelor's Degree in Computer science
**Responsibilities**:
- Respond to Tickets: Ensure reply to staff inquiries as soon as they come in.
- PC/Laptop Configuration: Set up, configure, and troubleshoot desktops and laptops, including installing operating systems, drivers, and software.
- Log ITHD Tickets: Document each step taken for a ticket in the system for record-keeping and transparency.
- Follow Up on Open Tickets: Check and update ongoing tickets to make sure they're progressing toward resolution.
Joining time frame: 2 weeks (maximum 1 month)
**Additional Information** Terms and conditions**:
**Joining time frame**:maximum 4 weeks
-
Help Desk Agent
6 months ago
Dubai, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeHelp Desk Agent **Role **:Help Desk Agent **Location**: Dubai **Role Purpose**: To assist customers in their banking requirements by delivering high quality service while projecting ADIB's professional image in all interpersonal dealings. **Key Accountabilities of the role** **RESPONSIBILITIES**: - Maintaining a high level of service attitude towards...
-
IT Service Desk
6 months ago
Dubai, United Arab Emirates HR International FZE Full timeGreetings! **Position Name**: **1*. **IT Service Desk / IT Help Desk* **2. IT Desktop Support / System Administrator** **Contract Period: 12 Months (Extendable)** **Experience**: 7+ Years **Salary**: Up to 9000 AED / Month **Work Location -** Dubai, UAE **Total Vacancies: 2** **Preference : Immediate Joiners (15 Days or Less )** **Salary**: Up to...
-
Threat Intelligence Analyst
6 months ago
Dubai, United Arab Emirates Help AG Full timeHelp AG is looking for a Threat Intelligence Analyst to join our Cyber Security Operations Centre (CSOC) team for our Managed Security Services (MSS) unit. If you have a strong knowledge and interest in cyber security, this position might be the right one for you. The threat intelligence analyst will be responsible for analyzing, curating, and publishing...
-
Security Analyst
1 month ago
Dubai, United Arab Emirates Help AG Full timeHelp AG is looking for a talented and enthusiastic Security Analyst who will have a strong knowledge and interest in network security. Security Analyst will be responsible for monitoring multiple security technologies and events using the Security Information Event Management (SIEM) tool in order to detect and identify IT security related incidents. This...
-
Threat Intelligence Analyst
6 months ago
Dubai, United Arab Emirates Help AG Full timeHelp AG is looking for a Threat Intelligence Analyst to join our Cyber Security Operations Centre (CSOC) team for our Managed Security Services (MSS) unit. If you have a strong knowledge and interest in cyber security, this position might be the right one for you. The threat intelligence analyst will be responsible for analyzing, curating, and publishing...
-
Sales Performance Analyst
6 months ago
Dubai, United Arab Emirates Help AG Full timeHelp AG is looking for a talented Sales Performance Analyst who will be responsible for analyzing the sales pipeline, providing in-depth insights into its health, velocity, and conversion rates. We're looking for a highly motivated and data-driven Sales Performance Analyst to join our growing team and play a vital role in optimizing our sales...
-
Associate Security Analyst
6 months ago
Dubai, United Arab Emirates Help AG Full timeHelp AG is looking for a talented and enthusiastic Emirati national to join our Security Operations Centre (SOC) team as an Associate Security Analyst. If you have a strong knowledge and interest in network security, this position might be the right one for you. The level one (L1) MSS Security Analyst will be responsible for monitoring multiple security...
-
IT Help Desk
6 months ago
Dubai, United Arab Emirates Modern Freight Company LLC Full time**Job description** We are looking for a dynamic IT Help Desk & ERP Coordinator who can: - Be responsible for daily system backups. - Provide IT Training in ERP, MS Office & SharePoint. - Provide ERP administrative support. - Provide IT general administrative support. - Provide technical support to users on IT equipment and peripherals. - Ensure the...
-
Software Help Desk
6 months ago
Dubai, United Arab Emirates IT Max Global Full time**Responsibilities**: - Collaborate with development and operations teams to resolve complex technical issues. - Document and track support requests and their resolutions. - Develop and maintain support documentation and knowledge base articles. - Participate in testing and quality assurance activities for new software releases. - Provide training and...
-
Is Service Desk Analyst
6 months ago
Dubai, United Arab Emirates Logesys Data Technologies L.L.C Full time**Role: IS Service Desk Analyst / Support** **Location**: Dubai, UAE (onsite at client location) **General Responsibilities**: **EHS and Information protection**: - Live and promote "we never compromise on safety". Follow all environment, health and safety related precautions. - Business related information and documents should be protected against misuse...
-
Financial Reporting Analyst
6 months ago
Dubai, United Arab Emirates Help AG Full timeHelp AG is looking for a Financial Reporting Analyst who will be responsible for the preparation of various internal and external financial statements of all entities in the Group, maintenance of the organization’s internal controls on preparation of FS, and ensuring that all transactions and documentation comply with IFRS, IAS and ISA. This position will...
-
Teb Service Desk Analyst-dubai Support Office
2 months ago
Dubai, United Arab Emirates Serco Plc Full timeTEB Service Desk Analyst Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and...
-
Data and Reporting Analyst
6 months ago
Dubai, United Arab Emirates Help AG Full time**Responsibilities**: - Extract data from various sources and consolidate it into a usable format (Power Points). - Analyse data to identify trends and patterns. - Create reports that summarize the data in a clear and concise manner. - Ensure the accuracy and completeness of the data. - Work with stakeholders to understand their data needs and provide them...
-
IT Business Analyst
3 months ago
Dubai, United Arab Emirates Nano Health Suite Full timeWe are a healthcare technology company dedicated to revolutionizing the industry through innovative tech solutions. We're looking for a skilled Business Analyst / Software Analyst to join our UAE team. **Key Responsibilities**: - Analyze business processes to define operational objectives and gather requirements. - Design software solutions, including...
-
Help Desk Support Manager
6 months ago
Dubai, United Arab Emirates Marriott International, Inc Full time**Job Number** 23136001 **Job Category** Information Technology **Location** Dubai Area Office, Central Park Towers Level 12, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Job Summary** **Expected Contribution** - Oversees proactive problem...
-
IT Analyst
3 months ago
Dubai, United Arab Emirates Marex Full timeMarex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and...
-
Business Analyst
8 months ago
Dubai, United Arab Emirates IT Corner Full timeCompany: IT-Corner Language: Arabic Fluency Job Description: We are seeking a highly skilled Business Analyst with expertise in IT and Digital Transformation to join our team. As a Business Analyst, you will play a pivotal role in driving our company's digital evolution by identifying opportunities for improvement, analyzing business processes, and...
-
Associate Consultant Help Desk, Grow
3 months ago
Dubai, United Arab Emirates invenioLSI Full time**Description**: **About invenioLSI** The largest independent global SAP solutions provider serving the public sector as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organizations to modernize so they can run at the speed of today’s business. We know how to navigate...
-
Business Analyst
6 months ago
Dubai, United Arab Emirates Iconic IT Full timeWe are seeking a skilled Business Analyst with a minimum of 5 years of proven experience, ideally within the banking or exchange house sectors. Pay: Up to AED9,500.00 per month
-
Cyber Security Analyst
8 months ago
Dubai, United Arab Emirates Zone IT Solutions Full timeWe is seeking a talented Cyber Security Analyst based in Dubai. As a Cyber Security Analyst, you will play a key role in ensuring the security and integrity of our organization's data and systems. **Requirements**: **Responsibilities**: - Monitor, detect, and respond to cyber threats and security incidents, - Conduct vulnerability assessments and...