IT Analyst

2 months ago


Dubai, United Arab Emirates Marex Full time

Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets.

The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.

Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 36 offices worldwide, the Group has over 1,800 employees across Europe, Asia and America.

Within our Technology area, the Global Service Desk Team is responsible for end user support and the delivery of end user focussed projects for the company. The Global Service Desk Team is central to the success of the organisation and works with the regional Service Desk IT teams in Asia, Europe and North America to monitor and maintain the service to ensure maximum uptime and service delivery to the business.

The IT Project Analyst provides hands on experience to support the delivery of Marex Global projects for end users, as well as providing BAU support as required to aid the Service Desk for escalations and requests.

The highly skilled IT Projects Analyst will both assist in the design and implement new strategies for the organisation to succeed as well as embedding Marex model office standards to ensure a highly efficient end user experience. Projects will need to be planned and stakeholders managed to ensure expectations are understood and met.

The role will involve travel to regional offices and out of hours work as required.

**Responsibilities**:

- Coordination of Project activities - working with wider Marex Technology teams to ensure solutions are fit for purpose and align with company strategy/standards
- Implementation of end user focussed project deliverables across the Marex estate
- Effective escalation of tickets
- Ensure customers are dealt with professionally and efficiently
- Working with Infrastructure and Network Teams to resolve issues accordingly
- Knowledge sharing with other team members
- Support of Standard Microsoft and Voice Technologies
- Writing documentation and maintaining knowledge of new technologies and how they can help the company
- Ensure technical skills are updated in line with company requirements
- Endeavour to align working practices to ITIL framework where appropriate
- Providing out of hours support, if required.
- Ensuring operational work items are tracked and managed
- Supports the London IT Manager and performs duties as needed when he/she is absent or out of office.
- Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
- Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values
- At all times complying with the FCA's Code of Conduct
- Working a scheduled shift of 08:00-17:00 to 11:00-20:00 Monday to Friday

**Skills and Experience**:
Previous experience of working in the banking/finance industry is highly desirable.

The technical areas you will be expected to be competent in:

- Microsoft O365
- Microsoft Windows Server Systems
- Microsoft Active Directory (DNS/DHCPs/GPOs etc.)
- Microsoft Exchange
- Microsoft Azure Administration
- Powershell Scripting
- Supporting Windows OS and desktop hardware and software
- Analytical and problem-solving abilities, with keen attention to detail
- Proven ability to manage any sized projects and assigned resources
- Collaborate with Infrastructure technicians and Network engineers for an efficient desktop environment
- Excellent technical knowledge of PC and desktop hardware with hands on trouble shooting experience
- Red Box / Orex / Voxsmart
- Cloud9 voice services

**Competencies**:

- Resilient in a challenging, fast-paced environment
- Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness
- Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility
- Report any breaches of policy to Compliance and/ or your supervisor as required
- Escalate risk events immediately
- Provide input to risk management processes, as required.
- Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
- Forward thinking
- Strong Oral and Written Communication Skills
- Motivational Skills


  • Business Analyst

    7 months ago


    Dubai, United Arab Emirates IT Corner Full time

    Company: IT-Corner Language: Arabic Fluency Job Description: We are seeking a highly skilled Business Analyst with expertise in IT and Digital Transformation to join our team. As a Business Analyst, you will play a pivotal role in driving our company's digital evolution by identifying opportunities for improvement, analyzing business processes, and...

  • Business Analyst

    5 months ago


    Dubai, United Arab Emirates Iconic IT Full time

    We are seeking a skilled Business Analyst with a minimum of 5 years of proven experience, ideally within the banking or exchange house sectors. Pay: Up to AED9,500.00 per month

  • Cyber Security Analyst

    7 months ago


    Dubai, United Arab Emirates Zone IT Solutions Full time

    We is seeking a talented Cyber Security Analyst based in Dubai. As a Cyber Security Analyst, you will play a key role in ensuring the security and integrity of our organization's data and systems. **Requirements**: **Responsibilities**: - Monitor, detect, and respond to cyber threats and security incidents, - Conduct vulnerability assessments and...

  • Database Analyst

    5 months ago


    Dubai, United Arab Emirates IT Corner Full time

    **Database Analyst / Administrator (Remote Full-Time Job)** **Job Overview**: **Responsibilities**: - **Database Management**: Install, configure, and maintain databases including MySQL, Oracle, PostgreSQL, MongoDB, and MS SQL. - **Database Clustering**: Design, implement, and manage database clustering solutions to ensure high availability and...

  • Business Analyst

    7 months ago


    Dubai, United Arab Emirates Zone IT Solutions Full time

    We are looking for an Business Analyst for a large-scale project. This is a permanent role with a global IT service leader. **Requirements**: - Excellent interpersonal and communication skills - Knowledge and experience of analysis techniques, ideally of using a formal analysis methodology in the building of solutions. (Some knowledge of analyzing...

  • Business Analyst

    5 months ago


    Dubai, United Arab Emirates KPMV It Full time

    The _**Sr. ServiceNow Developer / ServiceNow Lead**_ will work as part of a team to assist in the development, configuration, and maintenance of the ServiceNow platform. They will collaborate with other developers and business analysts from internal and/or vendor side to understand business needs and translate them into ServiceNow solutions. They will ensure...

  • Business Analyst

    4 weeks ago


    Dubai, United Arab Emirates Triac IT Solutions Full time

    **Job Title: Business Analyst - Product HCM** **Location: Dubai, DXB** **Department: Digital Products & Services, ERP and HCM** **Notice Period: Immediate to one month** **Experience: 7+Years** **Job Purpose**: We are seeking an experienced Oracle Fusion HCM Business Analyst to join our Application Technical Team. The role involves supporting,...

  • Account Manager

    6 months ago


    Dubai, United Arab Emirates IT Corner Full time

    **Job Title: Account Manager (Arabic Speakers Only)** **Location**: Dubai, UAE **Overview**: In addition to managing client relationships and driving business growth, the Account Manager will be responsible for smartly analysing client business requirements and effectively reporting these requirements to relevant departments within the organization. This...

  • Research Analyst

    7 months ago


    Dubai, United Arab Emirates IT Corner Full time

    Company: IT-Corner **Responsibilities**: - Conduct in-depth research on emerging technologies, market trends, and industry developments related to digital transformation and IT. - Analyze data and gather insights to inform strategic decision-making processes. - Collaborate with cross-functional teams to identify research objectives and develop research...

  • Odoo Developer

    5 months ago


    Dubai, United Arab Emirates IT Corner Full time

    **Job Description: Odoo Developer** **Responsibilities**: - Develop and customize Odoo modules and workflows based on business requirements. - Design and implement new features and functionalities in collaboration with business analysts and project managers. - Customize existing modules to enhance performance and user experience. - Test and debug Odoo...

  • IT Business Analyst

    5 months ago


    Dubai, United Arab Emirates Triac IT Solutions Full time

    **Experience: 3 - 5years** **Location : Dubai** **Notice Period : Immediate - 30 days** - This position will be part of the Application technical team responsible for providing support, enhancement and implementation services using the technology stack of Oracle Fusion Applications. - This position will require the individual to understand and analyze the...

  • Performance Tester

    5 months ago


    Dubai, United Arab Emirates Zone IT Solutions Full time

    We are looking for Performance Tester for Dubai, United Arab Emirates location. We have both permanent and contract role & You will be working on a large-scale project with plenty of growth opportunities. **Requirements**: - At least 5 years of experience in Performance Testing - At least 5 years of experience in test strategy and test Design - At least 5...

  • Accountant

    5 months ago


    Dubai, United Arab Emirates Hedges IT LLC Full time

    Job description: - Support the Finance Manager during month-end, quarter-end, and year-end closing activities; prepare accruals, reclassifications, reallocations, etc., as necessary. - Support the Finance Manager in all reporting activities, including priority items, Contract Assets and Liabilities, etc. - Review and correct purchase orders and goods...


  • Dubai, United Arab Emirates Inlogic IT Solutions Full time

    **Key Responsibilities** - Solution Design: Collaborate with stakeholders, business analysts, and other teams to understand and analyse business requirements. Design and architect comprehensive CRM solutions that align with organizational goals. - Development: Write code (C#, JavaScript, etc.) to create custom plugins, extensions, and integrations that...

  • Server Administrator

    5 months ago


    Dubai, United Arab Emirates Inlogic IT Solutions Full time

    **Key Responsibilities** - System Design and Implementation: Design, implement, and manage complex IT systems and infrastructure. Evaluate and recommend hardware and software solutions to meet organizational needs. - Server Administration: Administer and maintain servers, ensuring optimal performance, reliability, and security. Implement and manage...

  • Python Developer

    5 months ago


    Dubai, United Arab Emirates White Paper Alliance IT Services LLC Full time

    We are looking for Data Science/Python/Machin Learning to join our dynamic team and embark on a rewarding career journey - We are seeking a talented and motivated individual to join our team as a Data Scientist/Python/Machine Learning Engineer **Responsibilities**: - Data Analysis and Exploration:Clean, preprocess, and analyze large datasets to discover...