Sales Operation Manager

4 months ago


Dubai, United Arab Emirates CTT Technical and Cleaning Services LLC Full time

Full job description

We are committed to delivering exceptional service to our clients and maintaining the highest standards of cleanliness. We are looking for a dedicated Sales Manager who can grow our business and manage operations within the cleaning industry. We are expecting a talented individual with excessive market knowledge of Dubai market.

If you think you can take our business to the next level then we would like to discuss with you on how we can work together for the better.

to join our team and drive or sales efforts to the next level.This role is pivotal in enhancing maintenance processes, ensuring workplace safety, and coordinating tasks to ensure uninterrupted facility operations, thereby safeguarding business activities from disruptions.

**Job Description**:
We are seeking a motivated Sales Manager to take charge of our sales efforts. As the sole person in the sales and marketing department, you will be responsible for developing and executing strategies to drive sales growth, enhance customer satisfaction and managing all aspects of sale process, from prospecting to closing deals.Responsibilities:

- Develop and implement comprehensive sales and marketing strategies.
- Identify and pursue new business opportunities and partnerships.
- Conduct sales presentations and demonstrations to showcase our cleaning services.
- Identify and pursue new business opportunities through cold calling, networking, and market research.
- Build and maintain strong relationships with clients.
- Coordinate with the management team to ensure excellent service delivery.
- Lead the Cleaning / Presentation team to ensure there is a positive, motivational, supportive working environment.
- Ensure advanced planning of all cleaning operations including periodic tasks with clear schedules and sign off of all duties and tasks complete.
- A focus on training and development of the team to establish good working practices with a vision and focus on both cleaning operation and creating meaningful positive customer experience interactions.

**Requirements**:

- Proven experience in sales and Marketing, preferably in the cleaning services industry.
- Valid UAE driver's license
- Excellent communication and interpersonal skills.
- Ability to work independently and handle multiple tasks simultaneously
- Strong negotiation and closing abilities.
- Knowledge of Tagalog is an additional qualification

Key Responsibilities:

- Supervise Maintenance: Lead facilities and technical staff in carrying out operations, maintenance, and repairs, ensuring tasks are completed on time and to high quality standards. Efficiently manage manpower to provide 24/7 coverage.
- Control and Monitor Systems: Ensure all process management and control systems are properly maintained and function effectively and efficiently.
- Conduct System Surveys: Perform inspections of HVAC, electrical equipment, and control systems, assigning rectification tasks as needed to ensure equipment availability and performance.
- Monitor Utility Usage: Track utility consumption in key areas, raise concerns to management, and recommend processes to control usage. Analyze energy and water consumption to propose sustainable solutions.
- Maintain Service Agreements: Ensure timely renewal of service agreements, continuously seeking improvements in scope and cost reduction while supporting sustainability goals.
- Manage Projects: Oversee assigned projects, provide input on design, construction progress, and equipment selection to ensure compliance and reliability, leading to successful project delivery.
- Conduct Site Inspections: Regularly inspect facilities to gather necessary information and ensure preventive maintenance is completed.
- Assess Vendor Performance: Evaluate third-party vendors and contractors to ensure they meet contractual obligations and performance standards. Analyze statistics and data to assess service levels in line with KPIs.
- Disaster and Continuity Planning: Develop and maintain a plan for mínimal disruption during emergencies and unforeseen events.
- Collaborate with Suppliers: Establish strong relationships with suppliers and contractors to ensure all company requirements are met, facilitating seamless operations.

Leadership Skills:
This position requires managing a team and effectively interacting with internal users and customers to ensure seamless operations.

What We Offer:

- Performance based salary
- Opportunity to be a key player in a growing company
- Supportive and collaborative work environment

Pay: AED3,000.00 - AED4,000.00 per month

Application Deadline: 28/08/2024


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