Salesforce Effectiveness IT Lead

3 weeks ago

Dubai, United Arab Emirates Transmed Holding Limited Full time

Overview:
The Salesforce Effectiveness IT Lead will be responsible of delivering and supporting the Transmed business sales and fields merchandising product portfolio. The technical Product Line will work at the intersection of business and technology combining a deep understanding of business objectives, challenges, with technology solutions and extending them into development execution, value realization and ongoing product management.

**Responsibilities**:
**Role Purpose, Key Responsibilities & Duties**:

- To be responsible for implementing enterprise business solutions and systems with focus and knowledge in the FMCG industry. Drive successful implementation, adoption and utilization of the systems across different departments and teams within or outside the organization.
- Coordinates with various stakeholders to ensure adherence to projects deliverables and milestones. Collaborates with key business partners and relevant stakeholders to identify and articulate the business needs and requirements and translates that into actionable plans, business digital solutions, IT systems, features and configurations.
- Collaborates closely with IT teams, external partners and system integrators to implement, customize and integrate the business solutions with existing business models, processes, tools and technology capabilities. Takes charge of the change management efforts, including awareness and training activities, communication plans, and business value. Ensures employees adoption and the necessary skills for effective business solutions and systems use across the organization.
- Responsible for business solutions quality assurance, working closely with business and IT stakeholders ensuring the accuracy and integrity of systems and data. Helps support the business solutions analytics capabilities to derive business insights, actionable metrics, and identify areas for business improvements and customer relationship management. Provides the needed support, tracks and resolves implementation and systems issues, and liaises with IT and business stakeholders to optimize the business solutions based on user’s feedback and changing business needs.
- The Salesforce Effectiveness IT Lead handles the analysis, development progress, implementation of business solutions and systems with strong project management, communication, analytical skills and collaboration with business and cross-functional teams to maximize the business value derived from enterprise solutions and systems.

**Accountabilities & Qualifications**:

- Develop awareness and understanding of external trends and insights related to sales and fields merchandising processes and relevant Transmed business IT technologies
- Shape and help define the expected value impact of technology sales and fields merchandising investments across customers and suppliers experience, operational excellence and efficiency
- Incorporate an approach that starts with validating expected business impact, agile principles, end to end business process optimizations
- Understand and translate business needs faced by the sales and fields merchandising teams into a value case and comprehensive set of technological solutions, data, process, and users experience
- Partnering with sales and fields leadership and IT architecture team to define and map the architecture and role of systems and processes within the overall IT business landscape and capabilities
- Assesses and enhances high availability and disaster recovery plans in order to ensure IT solutions, systems and services continuity
- Designs and develops training programs for business and IT ensuring consistent knowledge transfer
- Perform other relevant duties as required by the Transmed business needs and priorities

Qualifications:
**Academic Education & Professional Certifications**:

- Bachelor’s degree or Diploma in Business Computer, Computer Science, Information Systems, master degree is preferred
- Industry-recognized certifications, such as Project Management Professional (PMP), Salesforce certifications, Certified ScrumMaster (CSM), Certified Scrum Professional (CSP), Certified Agile Project Manager (IAPM), Certified Software Project Manager (CSPM)
- IT experience in FMCG Business Applications with deep understanding of business processes

**Operational & Managerial Experience**:

- Strong expertise in product management methodologies, frameworks and tools
- Experience with UX/UI, user-centered design, and prototyping is preferred

**Technical Skills & Knowledge**:

- Designing and Developing queries on Oracle & Microsoft SQL
- Oversee quality testing and users’ acceptance
- Responsible for delivering high quality working software
Drives planning, execution and manages the resources, schedule, financials scope of business solutions
- Change Management: Ability to manage a constantly and rapidly changing business environment
- Industry Experience: Experience in the Consumer Goods / Food Service industry

*

  • Salesforce Effectiveness IT Lead

    3 weeks ago

    Dubai, United Arab Emirates Transmed Full time

    **Overview**: - The Salesforce Effectiveness IT Lead will be responsible of delivering and supporting the Transmed business sales and fields merchandising product portfolio. The technical Product Line will work at the intersection of business and technology combining a deep understanding of business objectives, challenges, with technology solutions and...

  • Lead Marketing Cloud Se

    5 days ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Salesforce Administrator

    8 months ago

    Dubai, United Arab Emirates Zone IT Solutions Full time

    We are seeking a talented and experienced Salesforce Administrator based in Dubai City. You will be responsible for the configuration, maintenance, and enhancement of our Salesforce platform. **Requirements**: - Prior experience as a Salesforce Administrator, with a solid understanding of Salesforce administration and configuration. - Working knowledge of...

  • Field Service, Emea Growth Markets

    7 months ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Principal Technical Architect

    6 days ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Slack Account Executive

    6 months ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Heroku Account Executive

    2 months ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Service Cloud Account Executive

    2 weeks ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Account Executive Mulesoft

    4 weeks ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Avp Cloud Sales Middle East

    4 days ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Account Executive Mulesoft

    2 months ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Prime Territory Account Executive

    7 months ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Prime Named Account Executive

    7 months ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • New Markets Account Executive

    2 months ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Account Executive Middle East

    6 months ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Enterprise Account Executive

    4 weeks ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Data Cloud Account Executive

    2 months ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Executive Assistant

    1 week ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Corporate Functions Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Enterprise Account Executive

    6 months ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Marketing Account Executive

    6 months ago

    Dubai, United Arab Emirates Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...