Program Manager
7 months ago
**Position Overview**:
**Job Description - **Program manager (Supply Chain)**
**Job Summary**:
**Position Overview**:
If you are an experienced supply chain professional and customer obsessed - you might be a good fit to join Tradeling Supply chain team. This role is based in UAE and will be reporting to Head of Supply Chain.
**Responsibilities**:
**Responsibilities**:
- Manage the end-to-end order fulfillment process of retail and marketplace - develop key metrics to measure the success of delivery experience and optimize the returns or exceptions from the customers.
- Setup the process of weekly and monthly delivery experience metrics monitoring involving all the key stakeholders (Finance, Operations and Business teams)
- Work jointly with FC, Logistics, and category team to build the key dependency metrics and setup monthly review mechanism.
- Work with FC/Logistics operations team to provide required inputs on the order fulfillment of retail and marketplace.
- Work closely with finance on the monthly reconciliation process
- Come up with initiatives or projects which will improve customer experience and speed of delivery.
- Be part of marketplace growth initiative and work with different teams to enhance our customer experience in buying our marketplace selection.
**Requirements and Qualifications**:
**Requirements**:
- 3 - 4 years of experience in Supply Chain/Operations management teams
- Outstanding analytical, problem solving, and organizational skills
- Must be detail-oriented with a demonstrated ability to self-motivate and follow through on issues.
- Must have ability to work in cross functional, cross geographical teams and drive decisions.
- Proficiency in SQL, Microsoft Excel and basic programming skills.
**About us**:
Launched in Q1 of 2020, with multiple categories ranging from office supplies, food and beverage, and health and wellness. At Tradeling, we embrace the challenge to innovate on behalf of the customer and we value helping each other to accomplish our goals quickly.
**Come build the future of B2B e-commerce with us**
By working together on behalf of our customers, we are disrupting and shaping B2B online trade. Our culture is based on creativity, leadership, teamwork, excellence, passion, integrity, and fun Our company is growing fast but we understand the importance of having a healthy work life balance. This is an excellent opportunity to work for a fast-paced, growing, innovative company, making a big impact on a rapidly evolving space, and having fun along the way We offer competitive compensation and other benefits.
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