Technical Customer Support

Dubai- - Customer Service**Technical Customer Support**: - Dubai Customer Service At Sana Commerce we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths. It all started in 2007, with a pizza and a plan. **Sana Commerce is an e-commerce platform designed to help manufacturers, distributors,...

Fueling the business of fun. Not just a game-changer, it’s a life-changer. Designed to deliver a superior guest experience, the software solutions platform is a complete integrated solution made to enable business owners to achieve greater operational efficiency while reducing costs and increasing profitability. With Embed’s platform, a business...

**Job Summary**: **Key Responsibilities**: - Ensure timely and accurate communication with customers regarding inquiries, technical issues and resolutions, related services, complaints, and service proposal explanations. - Quotation creation and sending for invoicing with necessary information. - Document technical support interactions and maintain accurate...

**Key Responsibilities**: Provide technical support to B2B/B2C clients, ensuring high-quality service delivery. Accompany clients through the service integration process, offering guidance and assistance. Monitor service status post-integration and address any client queries or issues. Efficiently manage support tickets using our ticketing system. Utilize...

**Responsibilities**: - Identifying hardware and software solutions. - Troubleshooting technical issues. - Diagnosing and repairing faults. - Resolving network issues. - Installing and configuring hardware and software. - Speaking to customers to quickly get to the root of their problem. - Providing timely and accurate customer feedback. - Talking customers...

**Overview**: Join our team as a Technical Support and play a vital role in assisting our clients with their technical needs. In this position, you will provide expert troubleshooting, resolve technical issues, and ensure our customers experience seamless support. We’re looking for someone with strong technical knowledge, excellent communication skills,...

**Overview**: Join our team as a Technical Support and play a vital role in assisting our clients with their technical needs. In this position, you will provide expert troubleshooting, resolve technical issues, and ensure our customers experience seamless support. We’re looking for someone with strong technical knowledge, excellent communication skills,...

We are looking to hire an ambitious IT expert for our open IT Technical Support position. Your job will be to provide technical support to maintain the organization’s computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can maintain a high level of productivity. **IT Technical Support...

Setting up user accounts and profiles for the clients - Generating reports - Diagnosing and fixing network problems and hardware or software faults - Keeping a record of issues and faults along with solutions, for future reference. **Qualifications**: - Basic understanding of computer hardware and software - 2+ years of experience Software and hardware...

Setting up user accounts and profiles for the clients - Generating reports - Diagnosing and fixing network problems and hardware or software faults - Keeping a record of issues and faults along with solutions, for future reference. **Qualifications**: - Basic understanding of computer hardware and software - 2+ years of experience Software and hardware...

BlackStone eIT is looking for a proactive and skilled IT Technical Support professional to join our dedicated team. In this role, you will provide comprehensive technical assistance to our clients and internal teams, ensuring smooth and effective operation of our IT systems and services. **Responsibilities**: - Serve as the second level of support for...

_Splash Software LLC is an innovative software development company offering cutting-edge API solutions to our esteemed clientele. We are seeking a dedicated and technically savvy individual to join our team as Technical Customer Support for API Integration. This role is pivotal in ensuring our clients have a seamless experience while integrating our software...

**Job Summary** - Based in UAE the IT Tech Support will play a strategic role in providing IT Support to End Customers for ICT Infrastructure Technologies as per the ITGURUS.AE Portfolio of solutions, products, and services. - Provide technical support to ITGURUS.AE Clients - Reporting to the Unit Head. **Roles & Responsibilities** - Understand Customer...

**Job Summary** - Based in UAE the IT Tech Support will play a strategic role in providing IT Support to End Customers for ICT Infrastructure Technologies as per the ITGURUS.AE Portfolio of solutions, products, and services. - Provide technical support to ITGURUS.AE Clients - Reporting to the Unit Head. **Roles & Responsibilities** - Understand Customer...

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication. **Responsibilities**: - Identifying hardware and software solutions. - Troubleshooting technical issues. - Diagnosing and repairing faults. - Resolving network issues. - Installing and...

**Responsibilities**: - Provide accurate information about products, services, pricing, and company policies. - Maintain a courteous and empathetic tone when interacting with customers. - Investigate and resolve customer issues, including order discrepancies, billing inquiries, and product/service complaints. - Follow established procedures and guidelines...

**Responsibilities**: - Provide accurate information about products, services, pricing, and company policies. - Maintain a courteous and empathetic tone when interacting with customers. - Investigate and resolve customer issues, including order discrepancies, billing inquiries, and product/service complaints. - Follow established procedures and guidelines...

**Position: Support Account Manager (technical support delivery)** Salary budget: Open based on working experience, skills and market rate Work location: Warszawa, Poland Employment type: 12 months renewable contract **Summary of the role**: We are looking for an ** and is a great opportunity for a talented individual who has the desire to associate with...

Our GCC headquarters is situated in Dubai, UAE. We are looking for a Support Engineer. **Task and Responsibilities** - Become knowledgeable to a high level in all of our products and solutions from a technical and functional aspect - Technical Support - Be part of the Support team - Technical Writing - Compiling technical drawings and instructions for our...

**Job Title**: Telecoms Tech Support **Location**: Dubai, UAE **Company**: Dexterous DMCC **About Us**: Dexterous DMCC is a global player in the telecom and commodities industries. We are seeking a dedicated Telecoms Tech Support professional to provide technical assistance to our telecom customers, ensuring seamless operations and resolving technical...