Bid Manager

2 months ago


Dubai, United Arab Emirates Serco Plc Full time

Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".
Your Opportunity
We are looking for a Bid Manager who is proactive, positive, innovative, customer focused, responsive and able to develop and sell tailored solutions and consistently deliver results. This role holder will be responsible for end-to-end management of Serco’s bid pursuits throughout the entire bid lifecycle, where you will be w orking closely with the business development lead, bid team, solutions experts and support functions within a bid, this role will be responsible for delivering high-quality bids on time and within budget.
This role will be predominantly based out of the UAE with regular travel to KSA (and other GCC countries) required.
Key Accountabilities
Responsible for end-to-end management of Serco’s bid pursuits throughout the entire bid lifecycle (typically from Gate 0 through to Gate 5)
Proactive management of allocated opportunities from qualification through to contract award (where required) including managing the solution design process, articulation of the value proposition, strategy development and proposal management.
To lead and motivate high performing bid teams, in accordance with Serco’s governing principles, with an expectation to be competitive, compliant and win.
- Effectively lead the right resources including Finance & Commercial, HR, Solutions Development and Supply Chain.
- Lead, create and implement winning bid strategies to secure growth for Serco’s regional business.
- Manage a diverse range of stakeholders - both internal and external; with a key focus on key identified client accounts.
To lead the strategic development of bids to ensure a persuasive, commercially competitive offering that fully reflects customer requirements.
- Ensure development of competitive and sustainable bids within approved Serco business parameters.
- Develop and implement innovation and continuous improvement in all bids and bid management practice.
- Responsible to ensure all bids comply with RFP requirements and are technically compliant.
- Provide technical writing, editing, and proof-reading of all allocated proposals prior to submission.
**To deliver high-quality bids on time and within budget**:

- Create and implement bespoke project plans to ensure the delivery of bid requirements on time
- Monitor bid progress against plan with key accountability for escalation and decision making for identified bids / projects.
Involvement and ownership (where identified) of Serco’s key accounts in region.
- Works closely with account team and customer (as required) to gather all required insights needed for the development of a successful proposal and bid.
- Early bid preparation including developing win strategy and green hats.
- Accountable for MS Dynamics pipeline data accuracy and bid updates for internal reporting.
Specific Requirements
This individual is likely to have at least a degree or equivalent professional qualification, or be able to demonstrate strong intellectual capacity, including excellent literacy and numeracy.
4 years+ of managing complex bids and project processes.
Built and lead successful winning bids valued at GBP 10m+ per annum
Highly developed written skills and ability to critically review others work
Understand and interpret customer needs to deliver strategic competitive and innovative tender responses
Demonstrates reasonable commercial acumen and ability to gather information to support commercial decisions.
Working within successful organisation(s), ideally in a service-based, government / quasi-government contracting space.
Programme / project management experience
Considerable involvement in a bidding / transition / operation environment
Desirable sector and market knowledge in the any of the following fields: Citizen Services, Justice & Immigration, Defence, Airport Operations, Asset Management and Fire Rescue Services.
What’s in it for you?
At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:
Competitive monthly pay and allowances that are commensurate with the role and industry standards
Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
We offer an annual airfare allowance to support our expat colleagues to stay in touch and


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