General Manager/working Partner

4 days ago


Dubai, United Arab Emirates Metro Travels LLC Full time

**General Manager/Working Partner**

We at **Metro Travels L.L.C** are looking for an experienced Travel Agency General Manager/Working Partner to take over the lead of our travel agency in United Arab Emirates. You will be responsible for the daily operations of the agency and manage a small yet dedicated team of passionate travel experts. Together with the team, you will take our agency to the next level.

**Major Responsibilities**
- Create and implement a business plan and strategy for our agency based on pre-discussed KPIs (number of sales, average spend, customer footfall, etc.)
- Set targets and objectives for both the agency as a whole as well as individual team members.
- Actively find ways to better promote our agency to increase our customer base and footfall on site.
- Find ways to both monitor and improve customer satisfaction rates.
- Negotiate pricing and commission models with external stakeholders and partner travel companies
- Report progress and present store statistics to our management on a regular basis.
- Revise and optimize store policies and procedures to maximize efficiency and profitability.
- Lead the team and guide, assist, and support where necessary to ensure great employee satisfaction and retention.

**Requirements**:

- Degree in Management, Business Studies, or related field
- At least 5 years of experience running a travel agency or store and managing a team
- Highly analytical and strategic mindset
- Incredibly organized and structured in your working
- Excellent interpersonal skills
- Ability to clearly communicate and present store progress to our board of directors
- Expert at sales and a strong negotiator
- Good working knowledge of marketing techniques is highly preferred; you need to find ways to market our business better

Pay: From AED4,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (preferred)

Application Deadline: 16/09/2024



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