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Job Purpose: Manage, motivate and coach a team of Shared Services Co-ordinators to deliver a consistent, accurate, efficient and responsive, customer-oriented service while achieving department targets and objectives. Monitor and encourage team member output to meet deliverables while ensuring that workload is shared and distributed evenly, prioritising urgent work when required.
Qualifications & Experience: Human Resources.Other : 5+ Years
12 Years schooling or equivalent:
Experience in managing mid sized customer focused teams (10 members or more) Experience/ skills: - Thorough understanding of Emirates? Group policies, processes and practices - Proven ability to coach and motivate staff - Advanced Microsoft Office skills such as analysing information in excel, writing formulae and automating routine tasks. SAFETY SENSITIVE ROLE: No LEADERSHIP ROLE: Yes
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