![Dalet](https://media.trabajo.org/img/noimg.jpg)
Technical Account Manager
3 weeks ago
**What you will love about Dalet and why you should be working here**
Dalet empowers media-rich organizations to transform their production and distribution workflows - accelerating media operations, maximizing collaboration and creating higher value from content.
As a leading media technology and service provider with over three decades of innovation, our software solutions enable greater control, enhanced visibility and increased productivity for content professionals and storytellers around the globe.
Leading organizations such as Fox Networks Group, Arsenal Football Club, MediaCorp, Audi, and the BBC trust Dalet to support their daily content operations.
Your story, infinite possibilities
**Top Reasons to Join Us?**
- Revolutionize a big industry in a dynamic, fast-growing, yet mature, company
- Benefit from great career opportunities around the world
- Make the most of a truly collaborative environment with supportive leadership
- Workwith cutting edge technologies (AI, Cloud, CyberSecurity)
- Collaborate with talented and passionate “Daletians”
- Enjoy a fun working environment
As Technical Account Manager you will oversee and address our customers' technical needs. You will provide accurate technical service before and after the point of sale, ensuring customer satisfaction and success.
**What you'll be doing**
- Be the preferred point of contact for customers under support contract, for contract management related activities.
- Manage Customers' support needs through investigation of reported issues, ensure issue and progression details are captured within the support portal and in line with the customer SLA.
- Provide technical support leadership on the managed contracts Interface between the customers and internal departments.
- Cover regular customers visits & on-site reviews
- Develop customer success practises
- Train customers to use products effectively
**What you'll we need to be successful**
- Proven work experience as a Technical Account Manager or Project Manager or Technical lead
- Customer success mindset
- Solid IT skills (Cloud, OS administration, networking, security)
- Excellent troubleshooting skills, good debugging skills to address media issues.
- Strong experience with video broadcasting, encoding and streaming media standards
- Strong understanding over various audio and video containers/codecs used in professional and consumer environments
- Deep understanding of Production and Post production Technology and Workflows
- Flexible on working hours including rotating on-call schedules
- Analytical, Organized, Self-starter, Appropriate sense of urgency
- Ability to discuss complicated technical information in simple terms.
- Strong communication skills in English, plus an additional language (Arabic, French, Spanish, or Italian)
- BSc degree in Computer Science or higher in relevant field
Dalet is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
-
Hays Recruiting Experts Worldwide
2 weeks ago
dubai, United Arab Emirates Account Manager Full timeThe job posting is outdated and position may be filledJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsCommunicating with clients to understand their needs and explain product value.Building relationships with...
-
Hays Recruiting Experts Worldwide
6 days ago
Dubai, Dubai, United Arab Emirates Account Manager Full timeThe job posting is outdated and position may be filledJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsCommunicating with clients to understand their needs and explain product value.Building relationships with...
-
Right Calibre Executive
2 weeks ago
dubai, United Arab Emirates Account Manager Full timeThe job posting is outdated and position may be filled• Integrated Campaign Management• Develops clearly focused creative strategies and creative briefs• Delivers value adding performance throughout the project• Collaborative teamwork between Creative, Media and Planning• Prepares and participates in client presentations• Provides input for...
-
Technical Account Manager
2 months ago
Dubai, United Arab Emirates Trend Micro Full timeWhen you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. For over 30 years, Trend Micro's unwavering vision has been to make the world safe for exchanging digital information. Security is our entire focus, and it shows. This single-minded passion has inspired our...
-
Technical Account Manager
2 months ago
dubai, United Arab Emirates Qualys Full timeTechnical Account Manager page is loadedTechnical Account ManagerApplylocationsDubaitime typeFull timeposted onPosted Yesterdayjob requisition idR0000326Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! T he Technical Account Manager (TAM) is responsible for actively driving the post-sales...
-
Technical Account Manager
3 weeks ago
dubai, United Arab Emirates Qualys Full timeTechnical Account Manager page is loadedTechnical Account ManagerApplylocationsDubaitime typeFull timeposted onPosted Yesterdayjob requisition idR0000326Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! T he Technical Account Manager (TAM) is responsible for actively driving the post-sales...
-
Technical Account Manager
6 days ago
Dubai, Dubai, United Arab Emirates Qualys Full timeTechnical Account Manager page is loadedTechnical Account Manager ApplylocationsUnited Arab Emiratestime typeFull timeposted onPosted 2 Days Agojob requisition idR0001865Come work at a place where innovation and teamwork come together to support the most exciting missions in the world The Technical Account Manager (TAM) is responsible for actively driving...
-
Technical Account Manager
2 weeks ago
Dubai, United Arab Emirates Fortinet Full timeWould you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are looking for a Technical Account Manager to build a long term trusted relationship by operating as primary technical advisor for key enterprise customers. As Technical Account Manager you will...
-
Technical Account Manager
6 days ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeCome work at a place where innovation and teamwork join forces to support thrilling missions worldwide.Job Description:The Technical Account Manager (TAM) plays a vital role in driving the post-sales process with both direct and channel customers. The TAM's responsibilities include effectively communicating the Company's technology and product positioning to...
-
Technical Account Manager
6 days ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeCome work at a place where innovation and teamwork come together to support the most exciting missions in the world Job Description: The Technical Account Manager (TAM) is responsible for actively driving the postsales process with direct and channel customers. The TAM must be able to articulate the Companys technology and product positioning to both...
-
Technical Account Manager
1 month ago
dubai, United Arab Emirates Qualys Full timeTechnical Account Manager page is loadedTechnical Account Manager ApplylocationsUnited Arab Emiratestime typeFull timeposted onPosted 2 Days Agojob requisition idR0001865Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Technical Account Manager (TAM) is responsible for actively driving...
-
Technical Account Manager
3 weeks ago
dubai, United Arab Emirates Qualys Full timeTechnical Account Manager page is loadedTechnical Account Manager ApplylocationsUnited Arab Emiratestime typeFull timeposted onPosted 2 Days Agojob requisition idR0001865Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Technical Account Manager (TAM) is responsible for actively driving...
-
Technical Account Manager
6 days ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeAbout the Job:Join a dynamic company at the forefront of AI innovation at Dataiku. We are pioneers in making data actionable and accessible, leading the way for Everyday AI. As a Technical Account Manager, you will work closely with a small group of strategic clients, providing technical guidance and support. Your role involves managing client relationships,...
-
Technical Sales Manager
2 months ago
Dubai, United Arab Emirates Union Global Technical Equipment Full timeWe are currently looking for Technical Sales Manager with 5-6 years of managerial experience to join our team in Dubai. **Key Responsibilities**: - To report on sales performance by analyzing quotations, orders, selling and material price information, actual vs. targets, conversion rates, trends in the industry by location, industry and product line -...
-
Technical Account Manager
2 months ago
Dubai, United Arab Emirates Mastercard Full timeOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Technical Account Manager
2 months ago
Dubai, United Arab Emirates Bloomberg Full timeAt Bloomberg, our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we're responsible for delivering this data, news, and analytics through innovative technology - quickly and accurately. **The role**: The Content Acquisition team is an...
-
Technical Account Manager
2 weeks ago
Dubai, United Arab Emirates Exabeam Full timeExabeam is seeking a Technical Account Manager (TAM) to join the team. We're looking for a security professional that will provide technical enablement and act as trusted Technical Advisor for in-depth Exabeam functionality / customizations for our customers. The TAM will also provide technical troubleshooting assistance for Exabeam's top strategic accounts...
-
Senior Manager, Technical Accounting
6 days ago
Dubai, Dubai, United Arab Emirates Careem Networks FZ LLC Full timeAbout the RoleCareem is seeking a highly skilled and experienced individual to join our Finance team as the Manager, Technical Accounting & Reporting. This is a global role responsible for providing technical accounting expertise, ensuring accurate financial reporting, and managing relationships with internal and external stakeholders.Key...
-
Technical Account Manager
5 hours ago
Dubai, United Arab Emirates Amazon Web Services EMEA Dubai FZ Branch Full timeExperience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. - Understand operational parameters and troubleshooting for 2 or more of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development -...
-
Technical Account Manager
6 days ago
Dubai, Dubai, United Arab Emirates Mastercard Full timeOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...