Technical Account Manager
1 week ago
About the Job:
Join a dynamic company at the forefront of AI innovation at Dataiku. We are pioneers in making data actionable and accessible, leading the way for Everyday AI. As a Technical Account Manager, you will work closely with a small group of strategic clients, providing technical guidance and support. Your role involves managing client relationships, contributing to account strategies, and supporting the growth of the Field Engineering team.
How you'll make an impact:
- Collaborate with customers and the account team to define engagement plans
- Manage milestones, provide regular updates, and address issues proactively
- Centralize technical client information and contribute to account strategies
- Contribute to the growth of the Field Engineering team through documentation and process optimization
- Provide technical guidance on Dataiku platform, best practices, security, and more
- Troubleshoot client implementations and communicate feature requests effectively
- Advise clients on technology choices and support innovative approaches around Dataiku
What you'll need to be successful:
- 7 years of customer-facing technical experience
- Comfort in client interactions, pre and post-sale
- Strong Linux system administration skills, including networking
- Experience with authentication systems and cloud services like Azure, AWS, and GCP
- Knowledge of Hadoop, Spark, and Kubernetes ecosystems
How you'll stand out:
- Experience with Python
- Knowledge of Java and MLOps
Hiring Process:
Initial call with Technical Recruiting team
Video call with TAM Director
Technical Assessment (Home Test)
Debrief of Tech Assessment with Field Engineer Team member
Final Interview with VP Field Engineering
Why wait?
Join Dataiku and be part of shaping the future of AI. We value collaboration, innovation, and personal growth. If you're ready to make an impact, apply now
About the Company:
Dataiku is committed to diversity, fairness, and inclusion. We are an equal opportunity employer, embracing uniqueness and different perspectives. Our employment practices focus on business needs, ensuring all individuals are treated with respect and equality.
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