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Support Coordinator

2 months ago

Dubai, United Arab Emirates Yallah Property Full time

Yallah Property, a leading property portal in the UAE, is seeking a dedicated and proactive Support Coordinator to join our team. The Support Coordinator will be responsible for effectively coordinating support services and maintaining strong relationships with clients.

**Responsibilities**:

- Act as the primary point of contact for clients, providing support and addressing their queries and concerns.
- Regularly communicate with clients to assess their status and ensure their satisfaction with our services.
- Deliver training sessions to clients, identifying their training needs and enhancing their skills.
- Conduct on-site visits as necessary, fostering relationships and identifying areas for improvement.

**Requirements**:

- Previous experience in a similar role, preferably in the real estate or property industry.
- Excellent communication skills, both written and verbal, with the ability to build rapport and maintain professional relationships.
- Strong problem-solving and conflict resolution abilities.
- Self-motivated and proactive, with the ability to work independently and collaboratively.
- Proficiency in Microsoft Office Suite and CRM software.
- Flexibility to travel to clients’ offices as required.

**Salary**: AED3,500.00 - AED5,000.00 per month

Application Question(s):

- Do you possess a valid driver's license?

**Experience**:

- customer support, marketing or similar: 2 years (preferred)

Application Deadline: 25/06/2023

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