Customer Service and Operations Coordinator
7 months ago
**Responsibilities**:
- Monitor and manage incoming orders through our mobile app, ensuring efficient scheduling and customer satisfaction.
- Coordinate logistics and daily schedules for washers, ensuring they have the information and resources needed to complete their tasks efficiently.
- Maintain detailed records of customer interactions, bookings, and feedback in both languages to improve future services.
- Collaborate with other team members to streamline operations and enhance the overall efficiency of the service.
**Requirements**:
- Proven experience in customer service, administration, or a related field.
- Strong organizational and multitasking skills.
- Excellent bilingual communication abilities (oral and written) in Arabic and English.
- Proficiency with mobile technology and software used for scheduling and communication.
- Ability to work independently and as part of a team in a fast-paced environment.
**Job Types**: Full-time, Fresher
Pay: AED1,500.00 - AED2,500.00 per month
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