Customer Service and Operations Coordinator

6 months ago


Abu Dhabi, United Arab Emirates On My Way Full time

**Responsibilities**:

- Monitor and manage incoming orders through our mobile app, ensuring efficient scheduling and customer satisfaction.
- Coordinate logistics and daily schedules for washers, ensuring they have the information and resources needed to complete their tasks efficiently.
- Maintain detailed records of customer interactions, bookings, and feedback in both languages to improve future services.
- Collaborate with other team members to streamline operations and enhance the overall efficiency of the service.

**Requirements**:

- Proven experience in customer service, administration, or a related field.
- Strong organizational and multitasking skills.
- Excellent bilingual communication abilities (oral and written) in Arabic and English.
- Proficiency with mobile technology and software used for scheduling and communication.
- Ability to work independently and as part of a team in a fast-paced environment.

**Job Types**: Full-time, Fresher

Pay: AED1,500.00 - AED2,500.00 per month



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