Operations Coordinator
3 months ago
**Job Title**: Operations Coordinator
**Company**: Patriot Group
**Location**: Abu Dhabi, United Arab Emirates
**Employment Type**: Full-Time
**About Us**:
Patriot Group is a leading provider of luxury transportation services, offering a comprehensive range of solutions including limousine services, transport for groups and events, and bespoke travel arrangements. We pride ourselves on delivering unparalleled service quality to our clients across various industries.
**Position Overview**:
**Key Responsibilities**:
- **Coordinate Daily Operations**: Oversee the daily scheduling, dispatching, and routing of Patriot Group’s fleet, ensuring all transportation services are delivered efficiently and on time.
- **Client Communication**: Serve as the primary point of contact for clients, handling inquiries, special requests, and ensuring that all client needs are met with professionalism and precision.
- **Fleet Management**: Monitor the condition and availability of vehicles, ensuring all maintenance, inspections, and repairs are conducted promptly to maintain fleet readiness.
- **Driver Coordination**: Manage and support the driver team, ensuring they are fully briefed on their routes, client expectations, and any specific service requirements.
- **Quality Control**: Conduct regular inspections of vehicles and review chauffeur performance to ensure the highest standards of cleanliness, grooming, and service delivery.
- **Incident Management**: Respond swiftly to any operational issues, such as delays or vehicle breakdowns, and implement contingency plans to minimize service disruption.
- **Compliance and Safety**: Ensure that all transportation services comply with local regulations and safety standards, including the proper documentation and training of drivers.
- **Data Reporting**: Maintain detailed records of operational activities, including service logs, vehicle usage, and client feedback, and generate reports to support continuous improvement efforts.
- **Client Satisfaction**: Work closely with the sales and customer service teams to ensure that client feedback is incorporated into service improvements and that repeat clients receive consistent, high-quality service.
- **Event Coordination**: Assist in the planning and execution of transportation logistics for large events, VIP transfers, and special occasions, ensuring seamless service delivery.
- **Process Improvement**: Identify areas for operational efficiency and implement process enhancements to optimize service delivery and reduce costs.
**What We Offer**:
- Competitive salary and benefits package.
- Opportunities for professional growth and development within the company.
- A dynamic and supportive work environment.
- The chance to be part of a leading company in the luxury transportation industry.
**How to Apply**:
Pay: AED3,000.00 per month
**Education**:
- Bachelor's (preferred)
**Language**:
- Professional English (preferred)
**Location**:
- Abu Dhabi (preferred)
Expected Start Date: 02/09/2024
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