Front Office Supervisor

2 weeks ago


Dubai, United Arab Emirates Royal Central Hotel Full time

As Front Office Supervisor you will oversee daily operation of the Front Office team while ensuring an exceptional guest journey. Providing exceptional customer service and creating memorable experiences for our guests.

What you will be doing:

- Overseeing daily front desk operations
- Ensure all team members adhere to standard operating procedures
- Handle Guest requests, inquiries, and complaints promptly and react quickly
- Coach and counsel, the front desk team members to ensure a quality operation
- Create positive work environment for your team

Your experience and skills include:

- Service focused personality is essential and At least 3 years of experience in a hospitality front office role in the UAE.
- Excellent communication and customer service skills
- Familiarity with hotel management software and reservation systems

**Salary**: AED2,000.00 - AED2,500.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)



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