Front Office Supervisor

2 weeks ago


Dubai, United Arab Emirates Cheval Maison The Palm, Dubai Full time

**Job Ref**:CHE1433

**Branch**:Cheval Maison The Palm, Dubai

**Location**:Cheval Maison The Palm, Dubai

**Salary/Benefits**:Competitive Salary and annual bonus

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:8 hour shifts, 5 over 7

**Hours per week**:40

**Posted date**:17/04/2023

**Closing date**:19/05/2023

Cheval Collection are currently recruiting a Front Office Supervisor to join the Concierge team of our luxury serviced apartments in Cheval Maison The Palm.

As Front Office Supervisor, of this beautiful and unique all-apartment residence, you will need to be a confident hospitality professional who has previous experience of a luxury high-end property and is dedicated to delivering service excellence to all guests.

You will report into the Front Office Manager who looks after two residences so you will be their main contact for the residence and will need to ensure that everything is running smoothly. You will be self-sufficient and someone who enjoys innovating and finding solutions to ensure all aspects of the guest experience is exceptional.
- Have supervisory experience within a front office role
- Have worked in a luxury hospitality environment
- Are experienced in a property management system
- Can build excellent relationships with guests
- Have experience in motivating and leading a front office team
- Are a confident communicator
- Have strong attention for detail
- Have a positive attitude in everything you do
- Have a friendly, professional and warm manner

As Front Office Supervisor you will be responsible for running the day to day operation of the concierge department including to supervise, guide and train the team. You will ensure that the team are performing to the company standards and that all of our guests are receiving an excellent guest experience from start to finish.

**In return for your passion and drive to succeed we can offer you **
- A competitive salary
- 30 days annual leave (including bank holidays, increasing with service)
- Season Ticket Loan
- And many more benefits

**Helpful to know
- **

If you have hospitality field experience in hotels with similar background would be preferable.

**Cheval Maison - The Palm Dubai** is an all-apartment boutique property providing the ideal base from which to explore all that Dubai has to offer. Located on the iconic Palm Jumeirah, 131 contemporary apartments with combinations of one, two
- and three-bedroom apartments including a three-bed penthouse, that will provide the freedom, flexibility and space to create your own personal sanctuary, but still with easy access to the vibrant sights and sounds of this unique city.

The residence will feature a rooftop pool, lobby lounge and FB offering, gymnasium and private parking and it is located adjacent to the Nakheel Mall, a luxury shopping mall featuring more than 140 shops and over 30 cafés and restaurants, and a short walk from West Beach.


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