Front Office Supervisor

2 weeks ago


Dubai, United Arab Emirates Hilton Full time

A Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.

**What will I be doing?**

As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Office Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

- Supervise Front Office operations during your assigned shift to a consistently high standard
- Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
- Advise your shift team of any special events or VIP Guests in the hotel that day
- Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
- Maximize sales revenues through up-selling and marketing program
- Manage Guest requests, inquiries, and complaints promptly and completely
- Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

**What are we looking for?**

A Front Office Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Front Office experience in the hotel, leisure, and/or retail sector
- Strong commercial/business awareness and demonstration of sales capabilities
- Calm, organized work ethic with the ability to prioritize and meet deadlines
- Excellent supervisory, inter-personal, and communication skills
- A passion for delivering exceptional levels of Guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- A relevant supervisory/management certificate/diploma or degree

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all


  • Front Office Supervisor

    Found in: Whatjobs AE C2 - 1 week ago


    dubai, United Arab Emirates Hilton Full time

    What will I be doing?As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest...


  • Dubai, United Arab Emirates Hilton Full time

    A Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A...

  • Front Office Supervisor

    Found in: Talent AE 2A C2 - 6 days ago


    Dubai, United Arab Emirates Hilton Full time

    What will I be doing?As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest...

  • Front Office Supervisor

    Found in: beBee S AE - 2 weeks ago


    Dubai, United Arab Emirates Waldorf Astoria Dubai Palm Jumeirah Full time

    DescriptionA Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A...

  • Front Office Supervisor

    Found in: beBee jobs AE - 1 week ago


    Dubai, Dubai, United Arab Emirates Waldorf Astoria Dubai Palm Jumeirah Full time

    A Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...

  • Front Office Supervisor

    Found in: beBee jobs AE - 1 week ago


    Dubai, Dubai, United Arab Emirates Hilton Full time

    A Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...


  • Dubai, United Arab Emirates Hilton Full time

    What will I be doing?As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:...

  • Front Office Supervisor

    Found in: Whatjobs AE C2 - 1 week ago


    dubai, United Arab Emirates Hilton Full time

    What will I be doing? As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: ...


  • Dubai, United Arab Emirates IVORY GRAND HOTEL APARTMENTS Full time

    Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. You will also ensure hotel charges are processed diligently to guest's accounts, invoices are...


  • Dubai, United Arab Emirates Sofitel Dubai The Palm Full time

    Company Description Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific. Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical...


  • Dubai, United Arab Emirates Royal Central Hotel Full time

    As Front Office Supervisor you will oversee daily operation of the Front Office team while ensuring an exceptional guest journey. Providing exceptional customer service and creating memorable experiences for our guests. What you will be doing: - Overseeing daily front desk operations - Ensure all team members adhere to standard operating procedures -...


  • Dubai, United Arab Emirates Landmark Hotels and Suites Full time

    As a Front Office Supervisor you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include main duties such as: 1. Ensuring that front desk operations runs smoothly in a professional manner at all times. 2. Perform all front desk related...

  • Front Office Supervisor

    Found in: Talent AE C2 - 1 week ago


    Dubai, United Arab Emirates Legoland Full time

    Disclaimer: Job descriptions are not exhaustive and the job holder may be required to undertake duties which are in line with but not limited to the above responsibilities Classification: Internal JOB DESCRIPTION Position Title : Front Office Supervisor Department : Front Office Grade : 7 Contract Type : Limited Scope of work (JOB PURPOSE) The Front Office...

  • Front Office Supervisor for Conrad Dubai

    Found in: Talent AE C2 - 1 week ago


    Dubai, United Arab Emirates Hilton Full time

    A Front Office Supervisor for Conrad Dubai supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doingAs a Front Office Supervisor for Conrad Dubai, you will oversee the front office activities between the Guest, the hotel, and the...


  • Dubai, United Arab Emirates Pyramisa Hotel Apartment Full time

    Supervises front desk team members primarily to guarantee effective and smooth operations that result in good feedback and guest satisfaction. Responds to arriving, leaving, and in-house visitors in a professional and courteous manner by offering accurate and timely information and service. **FRONT DESK SUPERVISOR DUTIES AND RESPONSIBILITIES**: 1. Ensure...

  • Front Office Supervisor

    Found in: Talent AE A C2 - 1 week ago


    Dubai, United Arab Emirates Accor Full time

    JobDescriptionTheRole:Responsible for the sales, theorganization and the quality of the services delivered to thecustomer for the Front Officedepartment.Covering daily Front OfficeSupervisor Tasks: handle different guest challenges and situationsand be part of the first response emergencyteam.Perform any other duties that may beassigned from time to time by...

  • Front Office Supervisor

    Found in: Talent AE A C2 - 2 weeks ago


    Dubai, United Arab Emirates Hilton Full time

    What will I bedoing?As a Front OfficeSupervisor, you will oversee the front office activities betweenthe Guest, the hotel, and the various hotel departments. A FrontDesk Supervisor is responsible for supervising the activities thatcreate the first impressions of our Guests and, therefore, mustperform the following tasks to the highest standards:Supervise...

  • Front Office Supervisor Jobs in Dubai | APARTHOTEL ADAGIO

    Found in: Whatjobs AE C2 - 1 week ago


    dubai, United Arab Emirates APARTHOTEL ADAGIO Full time

    1- Front Office SupervisorJob: Full TimeLocation: Dubai, UAE Job Responsibilities: Cover Front Office Supervisor Tasks: provide a first response in case of guest issues, liaising with the Assistant Front Office Manager and with the HODs (Front Office, Housekeeping, F&B, Security, Engineering), update the Front Office Supervisor log and be part of the first...


  • Dubai, United Arab Emirates KSK Homes Full time

    Hotel Front Office Supervisor with immediate availability and MANDATORY PREVIOUS DUBAI FRONT OFFICE SUPERVISOR experience is required for a busy hotel and residence in Dubai Academic City. You will have minimum of 3-5 years of hotel front office supervisor experience in Dubai, will be an expert in overseeing guest relations issues, process room allocations,...

  • Front Office Supervisor Jobs in Dubai | APARTHOTEL ADAGIO

    Found in: Whatjobs AE C2 - 1 week ago


    dubai, United Arab Emirates APARTHOTEL ADAGIO Full time

    1- Front Office SupervisorJob: Full TimeLocation: Dubai, UAEJob Responsibilities:Cover Front Office Supervisor Tasks: provide a first response in case of guest issues, liaising with the Assistant Front Office Manager and with the HODs (Front Office, Housekeeping, F&B, Security, Engineering), update the Front Office Supervisor log and be part of the first...