Front Office Supervisor

1 month ago


Dubai, Dubai, United Arab Emirates Hilton Garden Inn Dubai Al Mina Full time
A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests.

What will I be doing?

As a Front Office Supervisor , you will assist in management of daily Front Office operations and work with customers and Guests as part of your daily job. A Front Office Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

Supervise the efficient operations of reception including check in/out procedures
Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments
Demonstrate a high level of customer service at all times
Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties
Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards
Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Follow and adhere to company brand standards
Assist other departments wherever necessary and maintain good working relationships with Team Members
RequirementsWhat are we looking for? Front Office Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry
Desire to progress within the Hospitality industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Ability to work on your own and as part of a team
Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous supervisory experience
Previous experience in the hotel industry
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Source: Hospitality Online



  • Dubai, Dubai, United Arab Emirates Conrad Dubai Full time

    A Front Office Supervisor for Conrad Dubai supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Office Supervisor for Conrad Dubai, you will oversee the front office activities between the Guest, the hotel, and the...


  • Dubai, Dubai, United Arab Emirates Hilton Full time

    What will I be doing?As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:...


  • Dubai, Dubai, United Arab Emirates Apt Resources Full time

    FRONT OFFICE SUPERVISOR:Job ID :1395Location :Dubai - United Arab EmiratesIndustry :Hospitality / Tourism / RecreativeFunctional Area :Front Office / ReceptionAED 2,200.00Other Benefits :Accommodation, Meals, Transportation, and other hotel benefitsGCC Driving License :No**Description: - Primarily supervises front office team members to ensure efficient and...


  • Dubai, Dubai, United Arab Emirates Hilton Full time

    A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests.What will I be doing?As a Front Office Supervisor , you will assist in management of daily Front Office operations and work with customers and Guests as part of your daily job. A Front Office Supervisor is responsible for managing the first...


  • Dubai, Dubai, United Arab Emirates Hilton Full time

    What will I be doing?As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments.A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest...


  • Dubai, Dubai, United Arab Emirates Sofitel Dubai The Palm Full time

    Company DescriptionDiscover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and...


  • Dubai, Dubai, United Arab Emirates Radisson Beach Resort Palm Jumeirah - Rooms Full time

    Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and enjoy the experienceOur first class Front Office Team is the heart of the house where we exude...


  • Dubai, Dubai, United Arab Emirates LinkedTour Full time

    Front Office Supervisor | LinkedTour DubaiOur aim is connecting people, schools, companies and suppliers in the most efficient way. LinkedTour is part of a very dedicated and passionate about the tourism, hospitality and service industry with years of experience recruitment and youth exchange programs.Front Office Supervisor | LinkedTour Dubai | Apply...


  • Dubai, Dubai, United Arab Emirates Hommage Hotels Full time

    Front Office Supervisor – PreOpening in Dubai | Hommage Hotels CareersDescription:As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our...


  • Dubai, Dubai, United Arab Emirates Accor Full time

    Job DescriptionThe Role:Responsible for sales, organization, and quality of services provided to customers in the Front Office department.Handling daily Front Office Supervisor tasks such as addressing various guest challenges and participating in emergency response.Perform any assigned duties by the Assistant Front Office Manager.Key Deliverables And...


  • Dubai, Dubai, United Arab Emirates Hilton Hotels Full time

    Front Office Supervisor Jobs in Dubai | Hilton Hotels CareersFor More Top Organization Jobs Click HereDescription:At Hilton Dubai Palm Jumeirah, a Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests to demonstrate capabilities required in the hotel management sectorJob Responsibilities:Supervise...


  • Dubai, Dubai, United Arab Emirates Hilton Full time

    At Hilton Dubai Palm Jumeirah, Front Office Supervisor supervises Reception operations to ensure consistently delivered exceptional customer service to Guests, especially as service affects the information provided by Team Members to assist with Guest enquiries. What will I be doing? As Front Office Supervisor, you will supervise Reception operations to...


  • Dubai, Dubai, United Arab Emirates OceanAir Travels Full time

    As the Front Office Supervisor acting as Duty Manager, you will oversee the front desk operations, ensuring exceptional guest service and smooth daily activities within the hotel. You will also assume broader responsibilities typically associated with the Duty Manager role, including handling guest issues, coordinating between departments, and managing the...


  • Dubai, Dubai, United Arab Emirates Hilton Full time

    Front Office Supervisor for Conrad DubaiA Front Office Supervisor for Conrad Dubai supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Office Supervisor for Conrad Dubai, you will oversee the front office activities...


  • Dubai, Dubai, United Arab Emirates Hilton Hotels Full time

    Front Office Supervisor Jobs in Dubai | Hilton Hotels CareersFor More Top Organization Jobs Click HereDescription:At Hilton Dubai Palm Jumeirah, a Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests to demonstrate capabilities required in the hotel management sector.Job Responsibilities:Supervise...


  • Dubai, Dubai, United Arab Emirates DoubleTree By Hilton Full time

    Front Office Supervisor Jobs in Dubai | DoubleTree By Hilton JobsFor More Top Organization Jobs:Click Here1- Front Office SupervisorJob: Full TimeLocation: Dubai, UAEDescription:A Front Office Supervisor supervises Reception operations and sets departmental goals and targets so to ensure a continuously improving customer service experience to Guests.Job...


  • Dubai, Dubai, United Arab Emirates Raymond Limousine LLC Full time

    KEY RESPONSIBILITIESEnsure company brand standards, policies and procedures are always adhered to.Supervise daily shift process ensuring all team members adhere to standard operating procedures.Provide customers a positive first and last impression and maintain it at all times.Perform and delegate various tasks that are essential to daily operations of a...


  • Dubai, Dubai, United Arab Emirates irisestaffng Full time

    **Company Children's Center****Role Front Office Operations and Admin**Duties Manage and oversee the front office while maintaining operational procedures and delivering a consistent level of high standards of customer service within the department Respond in a courteous, professional, and rapid manner in order to resolve all guest and staff difficulties...


  • Dubai, Dubai, United Arab Emirates The First Group Full time

    Front Office Supervisor ( Russian Speaker ) Jobs in Dubai United Arab Emirates 2023 | The First GroupResponsibilities:Welcome to the largest hotel company in the world. At Wyndham Hotels & Resorts, our Team Members have the opportunity to explore both personal and professional development opportunities throughout their careers. Wyndham Hotels & Resorts is...


  • Dubai, Dubai, United Arab Emirates KSK Homes Full time

    Hotel Front Office Supervisor with immediate availability and WINHMS experience and MANDATORY PREVIOUS DUBAI FRONT OFFICE experience is required for a busy hotel in Dubai Academic City with immediate effect and Protel experience.You will have minimum of 2 years of hotel front office supervisory experience in Dubai, will be an expert in overseeing guest...