Welcome Desk Agent
6 months ago
**Job Number** 24102166
**Job Category** Rooms & Guest Services Operations
**Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
**Welcome Desk Agent**
W Dubai - The Palm is a place to experience life, to open doors, and open minds. We share our guests’ passions to explore their free-spirited nature and provide them the space to do so. If you’re ready to be a part of it, then we invite you to explore a career with W Hotels.
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels’ work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
**About the role**
Do you have positive energy and a welcoming smile that brightens the room? Do you make a great first impression? Are you always both friendly and professional in your communication, whether in-person or over the phone? Then you might just be the person we’re looking for
We are currently looking for a Welcome Desk Agent for our front desk welcome area. As the first point of contact for new and existing guests, you will become the face of W Dubai The Palm.
Meeting and greeting people, directing guests, assigning rooms and answering the phone are some of your main tasks.
To be successful in this role you need to have excellent communication skills (both written and verbal).
**About you**
- Proven 2 years work experience in same position
- Hospitality experience in UAE preferred
- Opera system knowledge
- Fluent in English writing and speaking
**What we can offer you**
- A highly competitive salary
- Service charge
- Free meals on duty
- Free transportation to and from JVC
- Marriot discounts worldwide on food, beverage and stays for all associates
- Other local benefits
- Free accommodation with pool and fully equipped gym
- Free utility bills including 5G Wi-Fi, gas and water
- Career progression within Marriott properties
- Recognized qualifications and development opportunities
- 30 days’ vacation leave
- Flight Allowance T&C applied
- Relocation support
- Fully covered medical insurance
- Laundry Facility
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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